Ram T.
Ezoic hosting was disabled without prior notice, and now unable to log in to my WordPress dashboard for easy migration.
When I started using Ezoic, they convinced me to switch to Ezoic AWS hosting for better performance. However, they began showing numerous unwanted ads on my website, even though I chose the User Experience focused ads setting. Now, my website traffic has dropped significantly, and they disabled Ezoic hosting for my website without giving me a grace period or sending any official email about the hosting removal. Because of this, I am unable to log in to my WordPress dashboard. The worst part is that without access to WordPress, I can't easily move my website from Ezoic hosting to Hostinger. I literally begged them to enable my hosting for just 24 hours so that I could migrate my website using WordPress, but their support/IT team is not willing to help me. What kind of company has Ezoic become? In the beginning, Ezoic used to care about people, but now they have become something else ...EVIL.
Reply from EzoicJul 12, 2024
Hi Ram, Thank you for sharing your experience. We understand how frustrating it must be to encounter these challenges. Regarding the ads, you can adjust the ad setup to be as light as possible by disabling different ad types. If you don't like a particular ad being shown, you can simply disable that ad type or remove the placeholder. If you let our system optimize, we always find a balance between revenue and user experience. When an ad is shown, our system ensured it doesn't negatively impact UX. Ezoic hosting is a free, self-serve service. We did provide a grace period for you to migrate your hosting, and we're glad our support team could eventually assist you in migrating your site successfully. Ezoic remains fully committed to our publishers and their success. We take pride in our dedication to providing the best possible platform, support and services. Our mission has always been to help our publishers of all kinds grow and thrive, and that has not changed. If you have any further concerns or need additional assistance, please let us know.



