Great
Based on 762 reviews
Factory Direct Jewelry4.4Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We make fine jewelry simple. We handcraft every single piece in our Los Angeles workshop and ship them directly to you without any middlemen, no heavy markups, just honest prices for real quality.We have been perfecting the craft for decades so you can own jewelry that looks beautiful, feels meaningful, and lasts a lifetime. Every piece is made with care, shipped with speed, and backed by people who truly care about what they create.
Factory Direct Jewelry (factorydirectjewelry.com) has 762 customer reviews on Folks Told, with an average rating of 4.4 out of 5.
762 approved reviews, newest moderated first
Antonio B.
Perfect thanks so kindly.
Reply from Factory Direct JewelryApr 27, 2026
We are thrilled to hear you enjoyed jewelry and we are 100% committed to providing the best service, and hopefully we can do it again soon. Cheers!
am
the jewelry is beautiful and the staff is really nice and helpful.. i ended up going back and buying some more jewelry
Reply from Factory Direct JewelryApr 27, 2026
It is always a pleasure to hear feedback from customers, and this is no exception. Your kind words mean a lot to us.
Cheryl
This St. Andrew charm is just beautiful. It was the perfect gift for a 14-year-old's confirmation.
Reply from Factory Direct JewelryApr 22, 2026
We are thrilled to hear that you are happy with your order! Your satisfaction is our top priority, and we are grateful for your positive feedback. Thank you for choosing Factory Direct Jewelry for your purchase. Enjoy your new jewelry!
KR
Quality products with fast shipping.
Reply from Factory Direct JewelryApr 22, 2026
Thank you for your rating. We value your feedback and we look forward in doing business soon. Have a great day!
Darnell W.
Great service.
Reply from Factory Direct JewelryApr 22, 2026
Thank you for your rating. We value your feedback and we look forward in doing business soon. Have a great day!
Dominique S.
I really appreciate the craftsmanship and mission statement of this particular brand. With a inventory issue that took place, they were able to rectify the issue quickly and swiftly, and provided me further assistance for a future purchase, which I was gladly willing to do after the amazing customer service.
Reply from Factory Direct JewelryApr 22, 2026
We appreciate your response and rating. Your feedback means a lot to us, and thank you for the opportunity to do business with you.
Alison W.
Beautiful tiny gold earrings. I will order from y'all again. They came on time (early). They're a gift and she will love them. For my little sister. Thank you. Alison
Reply from Factory Direct JewelryApr 22, 2026
Thank you for doing business with us, and we appreciate your feedback. Should you have other concerns, please feel free to reach us. We are grateful.
Frank Protano I.
Fair price, order and delivery seamless, and item is good quality.
Reply from Factory Direct JewelryApr 22, 2026
We are thrilled to hear you enjoyed jewelry and we are 100% committed to providing the best service, and hopefully we can do it again soon. Cheers!
