Great
Based on 762 reviews
Factory Direct Jewelry4.4Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We make fine jewelry simple. We handcraft every single piece in our Los Angeles workshop and ship them directly to you without any middlemen, no heavy markups, just honest prices for real quality.We have been perfecting the craft for decades so you can own jewelry that looks beautiful, feels meaningful, and lasts a lifetime. Every piece is made with care, shipped with speed, and backed by people who truly care about what they create.
Factory Direct Jewelry (factorydirectjewelry.com) has 762 customer reviews on Folks Told, with an average rating of 4.4 out of 5.
762 approved reviews, newest moderated first
Joanne
Great product, great company. I highly recommend this company.
Reply from Factory Direct JewelryJan 26, 2026
We appreciate your response and rating. Your feedback means a lot to us, and thank you for the opportunity to do business with you.
Tamera S.
Exactly as depicted, beautiful! Arrived quickly.
Reply from Factory Direct JewelryJan 26, 2026
We are thrilled to hear you enjoyed jewelry and we are 100% committed to providing the best service, and hopefully we can do it again soon. Cheers!
Mary W.
Package was lovely, love the earrings!
Reply from Factory Direct JewelryJan 27, 2026
We are thrilled to hear that you are happy with your order! Your satisfaction is our top priority, and we are grateful for your positive feedback. Thank you for choosing Factory Direct Jewelry for your purchase. Enjoy your new jewelry!
Elio D.
I really like the jewelry I got from factory direct Jewelers I will shop there again :-)
Reply from Factory Direct JewelryJan 27, 2026
It is always a pleasure to hear feedback from customers, and this is no exception. Your kind words mean a lot to us.
Customer
Nice quality but a bit smaller than expected
Reply from Factory Direct JewelryJan 27, 2026
Thank you for your rating. We value your feedback and we look forward in doing business soon. Have a great day!
Norma E.
Despite I made my order very close to Christmas Day. They delivered as quickly as possible.
Reply from Factory Direct JewelryJan 27, 2026
We appreciate your response and rating. Your feedback means a lot to us, and thank you for the opportunity to do business with you.
Tomas F.
I love my necklace it came fast
Reply from Factory Direct JewelryJan 27, 2026
Thank you for doing business with us, and we appreciate your feedback. Should you have other concerns, please feel free to reach us. We are grateful.
Marza
I’m delighted with my ancient Viking Compass Pendant and necklace. The shipping was ultra fast. Great experience. I’d order from them again.
Reply from Factory Direct JewelryJan 27, 2026
We are thrilled to hear you enjoyed jewelry and we are 100% committed to providing the best service, and hopefully we can do it again soon. Cheers!
