FastmodzReviews of fastmodz.com

I ordered a diesel tuner from them and then 2 days later I ordered the EGT sensor. Never got a confirmation or a receipt for the tuner. The sensor showed up first. I emailed them about my tuner and got no response. Calling and emailing their service email I never received anything back. A week later my tuner showed up. I now need proof of purchase to get the tuner warrantied but I can’t get a receipt or a response to save my life. Been calling and emailing for 2 weeks and nothing.. do not waste your time with this company. If you have an issue you will NEVER be able to get it sorted out. Spend your money with a company that doesn’t have fake reviews and that will actually respond. I’m assuming it’s just a drop ship company with maybe 1 or 2 employees that don’t do their job.

Excellent product

Mi experiencia con Fastmodz fue mixta. El precio del producto era inmejorable comparado con otros vendedores y el envío fue rápido, llegando en excelentes condiciones. Sin embargo, la comunicación es un área a mejorar; nadie respondía al teléfono ni al chat, lo que generó cierta incertidumbre sobre el estado de mi pedido. A pesar de los problemas de comunicación, el valor general y la calidad del producto valieron la pena

Great team of people to deal with when there is anything wrong and can not beat prices

Purchased 2 tires from fast modz a tire was defective. Could not get any response from them . Called Mickey Thompson they gave me a warranty # for a replacement tire . Fast mods did not respond to them either. Purchased a different set of tires from a different company. Returned the tires they received them the next day from fed ex . Still have not received a refund. Would not recommend this business to anyone. Poor customer service!!!

Company sent a package I did not order. Had to pay to sent part back. They received it. Have been waiting on a refund for two months and have not received it.

Cost was outstanding value compared to others, Communication is to be desired, no one answers the phone, nor responds to the chat. Luckily you do get a notice when your item ships for tracking.

Ordered a tuner for my truck. I paid for extra 2 day shipping by UPS. Well it didn’t come in 2 days and it came FedEx instead. Other than shipping issue I received it pretty quick and everything is at it should be.