Sam
Sketchy business practices/little accountability
I purchased a statue from the website for a reasonable amount only to be told an exuberantly high shipping price (before tariffs were in effect). Figure Choice appears to be one of these 3rd party sites where they lure you in with good prices on items, only to quote a ridiculous amount on shipping which they will not provide before-hand nor will they produce a quote directly from the shipping company used. I highly suspect the shipping is fluffed and is part of the profit margin (this is only my personal thoughts but you can read between the lines and research yourself). I did receive the product which is why this is not a one star review. Figure choice required me to record opening the box to be able to claim any damages or errors in shipping which I found fair for products of this type. My statue had small parts that where to fit into the main body of the statue, most where extremely loose fitting to where they would fall out if the statue was tilted. I provided documentation to them and they would not reimburse me over 10% of the “statue price” without shipping (an amount that is basically not even worth the trouble of corresponding over a week with them) Return is made impossible as they tell you the cost is the responsibility of the customer. I would highly recommend not engaging with this company and fallin prey to sketchy business practices and little accountability.