Firmstrong BikesReviews of firmstrong.com

Muy hermosa quiero una

The sale. Tge ease of ordering. The prompt shipment. Packaged well. My husband easily put it together. The color is wonderful. The ride is sublime.

I ordered a Firmstrong Urban Man 7 Speed Men's 26" Beach Cruiser on October 6th. A week later, I still has not received any updates about the status of the order, so I contacted Firmstrong about the status of my order via their preferred method of email. A week later, after getting no response, I finally called them to find out the status of my order, to find out the bike was out of stock. I had to wait two weeks and initiate contact with them to find this out, and then the person I spoke to on the phone about this couldn’t care less that their service and response was severely lacking. I spent a lot of time researching bikes before I went with FirmStrong, and I ordered directly from them instead of through a bike shop, as I believe in supporting small local businesses whenever possible, but they need to be better at the post-sale customer dealings.

Men's Urban Firmstrong 26" Cruiser. This is a moderately good bike. The components are fine, but nothing special. Assembly instructions were excellent - the best of any consumer product I have ever bought. The bike is quite heavy, but with the 3-speed, it is easy enough to pedal. I did not like the OEM handlebars, which make for very slow and inaccurate steering, so I switched them out. I have fitted a front hand brake since I found the rear coaster brake slow to respond and inadequate in terms of stopping power. I want to also fit a rear hand brake, but the frame mount on the rear stays is so far from the rear wheel rim that I have been unable to find a rear brake caliper long enough to fit it. Overall, I like the bike and I think it was a decent value. Very prompt shipping, and the bike was well-packaged.

Crank arm has stripped out in less than two years. Nice bike besides that.

Ordered the bike on Sunday, and was delivered the following Wednesday afternoon. No problems, no issues.

Ordered a bike from them almost 2 years ago. Still waiting.

Pretty solid bike. It had some type of Clicking noise at the crank but that went away. I paid a lot less for it than what they are asking for it now post Covid so I feel like I did pretty well. It’s great on the urban trails.