FiveM StoreReviews of fivem-store.com

Reply from FiveM StoreOct 17, 2024

Dear Ashlie Hefner, Thank you so much for your 5-star review! 🌟 We're thrilled to hear that you had a great experience with us. Your support means the world to our team, and we're so glad we could meet your expectations. If you ever need anything in the future, don't hesitate to reach out. We're always here to help and ensure you continue to have a fantastic experience with us! Thanks again for choosing FiveM Store. We look forward to serving you again soon! Best regards, FiveM Store LLC

Reply from FiveM StoreOct 17, 2024

Dear Headstro, Thank you for bringing your concerns to our attention. We take your feedback seriously and want to clarify a few points to address the misunderstanding. First and foremost, we assure you that the **NoPixel server files** we offer are advertised accurately. We regularly update our products, and the files provided are the latest versions available at the time of purchase. If you believe there are missing scripts or other issues, we encourage you to submit a support ticket through our **Support Center**, which is the only official platform for customer assistance. Our team responds to all tickets in a timely manner. You can reach the Support Center here: - [Support Center](https://fivem-store.com/support) Regarding the **test server**, it is updated in accordance with the files provided for sale. If there was an issue with the test server, we are happy to investigate and resolve this as part of our ongoing customer service. We’d also like to clarify that we do not offer support via **phone, email, or Discord**. We solely manage customer requests and issues through our ticket system to ensure every concern is properly tracked and resolved in an orderly manner. The **Discord link** mentioned is no longer active, as we now exclusively handle support via the ticket system. Additionally, we use **Amazon Pay** for all transactions, which offers a layer of security for both customers and sellers. Refund requests are handled based on our clear and transparent refund policy, which can be found here: - [Refund Policy](https://fivem-store.com/refund-policy) Finally, as a registered business under **FiveM Store LLC (Reg No. 1174776)** in the **United States**, we adhere to strict legal and business standards. You can view our company registration here: [Company Registration](https://web.sos.ky.gov/corpcertificates/81/2023011600284181.pdf). We urge you to submit a support ticket through the proper channel so we can assist you and resolve this matter. We value our customers, and we're committed to ensuring your satisfaction. Best regards, FiveM Store LLC

Reply from FiveM StoreOct 17, 2024

Dear ninepm, Thank you for sharing your experience with us. We’re sorry to hear that you encountered issues with the Liberty City map, and we’d like to clarify a few points to address your concerns. First, the **Liberty City Map** you purchased is indeed a legitimate product, and the description clearly states that it **connects to Los Santos via a bridge** rather than fully replacing it. We encourage all customers to review the product descriptions carefully, as we aim to provide as much detail as possible about the functionality of each product. Regarding the **Ressources.lua** file, it should not be empty upon download. If you encountered this issue, we would be happy to assist you in resolving it. Please submit a support ticket through our **Support Center**, which is the only official platform for customer assistance. Our team is dedicated to resolving issues in a timely manner, and we strive to reply to all support tickets as quickly as possible. You can submit a ticket here: - [Support Center](https://fivem-store.com/support) We would also like to clarify that our support is not available via phone or email, and any requests submitted through those channels will not reach our support team. All communication is managed through our ticket system to ensure that we can track and resolve issues effectively. We value every customer and are committed to providing the best experience possible. Please submit a ticket through our Support Center so we can look into your issue directly and work on a solution. For your reference, we also use **Amazon Pay** for all transactions, ensuring secure payment processing, and our refund policy can be reviewed here: - [Refund Policy](https://fivem-store.com/refund-policy) We understand your frustration and are here to help resolve this situation. Best regards, FiveM Store LLC

Reply from FiveM StoreOct 17, 2024

Dear Udaya Bhaskar, Thank you so much for your 5-star review! 🌟 We're thrilled to hear that you had a great experience with us. Your support means the world to our team, and we're so glad we could meet your expectations. If you ever need anything in the future, don't hesitate to reach out. We're always here to help and ensure you continue to have a fantastic experience with us! Thanks again for choosing FiveM Store. We look forward to serving you again soon! Best regards, FiveM Store LLC

Reply from FiveM StoreOct 17, 2024

Dear Talon.P, Thank you so much for your 5-star review! 🌟 We're thrilled to hear that you had a great experience with us. Your support means the world to our team, and we're so glad we could meet your expectations. If you ever need anything in the future, don't hesitate to reach out. We're always here to help and ensure you continue to have a fantastic experience with us! Thanks again for choosing FiveM Store. We look forward to serving you again soon! Best regards, FiveM Store LLC

Reply from FiveM StoreDec 21, 2023

Dear Chris kristiansson, Thanks for your duplicate review. you and your friend "Atozo" Thank you for taking the time to share your feedback. We sincerely apologize for any confusion or inconvenience you may have experienced. We would like to clarify that our server comes with 400+ resources as described, and we do not offer any subscription services or hidden costs—there might be a misunderstanding regarding additional content or services not provided by us. We stand by our commitment to offer quality and tested products, and we take all concerns seriously. Our team is always ready to address any errors or issues reported by our valued customers, and we regret to hear you've encountered difficulties reaching us. Please be assured that customer service is our top priority. We are particularly surprised since we have numerous satisfied customers enjoying our NoPixel server without the issues you've described. To resolve this matter swiftly, we invite you to contact us directly at [email protected] with any evidence of the issues encountered, and we promise to investigate promptly. Our goal is to ensure your satisfaction, and we are eager to provide assistance and rectify any problems with your purchase. We look forward to hearing from you soon and working towards a satisfactory resolution. Warm regards, https://g.co/kgs/WorSJN

Reply from FiveM StoreDec 21, 2023

Thank you so much for your kind words and for taking the time to leave us a review on Trustpilot! We are thrilled to hear that you had a positive experience with us. Your satisfaction is our top priority, and we are delighted to know that we met your expectations. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future! King Regards, https://g.co/kgs/WorSJN

Reply from FiveM StoreOct 9, 2023

Hey Taurine!, I hope you're doing good, Thank you for your kind review ;) King regards.