John S.
Arrived as advertised
Arrived as advertised and on time.. very well secured... Looks prefect on our firepit

Excellent
Based on 294 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Whether you're a homeowner, builder, architect, or landscape contractor, our goal is to earn your business by providing expert sales assistance, great selections and most importantly quality products. If your project requires a custom product or you need additional information please do not hesitate to contact us.Our 25+ years experience will separate us from your typical online store.Our price guarantee means we monitor online prices so you will buy at the best or most competitive price available.We also ship nationwide, with free shipping on all orders $95 and up.We look forward to earning your business!
Flame Creation, LLC (flamecreation.com) has 294 customer reviews on Folks Told, with an average rating of 4.7 out of 5.
294 approved reviews, newest moderated first
John S.
Arrived as advertised and on time.. very well secured... Looks prefect on our firepit
SILVESTER
I was told per phone that they could send one 7 inch by 5 inch lava rock. Instead I was sent a 12 inch by 18 inch rock instead. I can't use it for my purposes and have not been able to chisel it down or break it to reduce the size. This is robbery! Yikes!
Lori B.
I ordered a large amt. of fire glass and they gave me an additional discount. Answered my questions and got my order to me in just a few days.
James
Excellent quality of fire rocks. Timely delivery.
Gordon M.
Mike was excellent in all aspects of customer service.
MF
Ordering was easy. Arrived quickly and packed well. Nice quality product.
Bonnie B.
We've looked for the right cover for our custom-made fire pit for quite some time and finally found the perfect one! We hesitated a bit, due to the cost, but decided it's worth it, if our investment (the fire pit) is protected from the elements of our Michigan seasons. We followed the instructions for measurements and it fits perfectly! Keeps everything dry underneath, as the raindrops just bead off the cover. Highly recommend!
Clive
Excellent product and top quality. Lead time of 3 months is excessive. Should maintain just in time inventory to improve customer satisfaction.