FlightelfReviews of flightelf.com

Chinese garbage, gave to Feds to break down.

Less than zero. My Cinemaster 2 Pro worked for a month. Then the controller would no longer connect to any of my devices. I contacted their support (6 months ago) they told me they were working on a solution and never heard from them again despite repeated attempts to contact them. So, I spent $600 on a pretty doorstop. They screwed me, DONT LET FLIGHTELF SCREW YOU!

I sent several emails to try and return the Falcon drone. It took a month before they gave authorization to send it back. Was having difficulty trying to get the drone to fly. Plus the SD card I purchased, recommended by the company would not work. So to return the drone they say there is a 75% -90% restocking fee. That's basically the cost of the drone itself. Not much left from the $504.00 paid for the drone. Plus you have to pay for shipping back to China. So think twice about getting the Falcons made by Flightelf.

I purchased the Specter. After about 2 weeks the crash avoidance camera stopped working. I contacted the company and sent them a video of the camera not turning in the direction the drone is moving. First contact with them was 9/8/25. It's now 11/13/25 and the issue still isn't resolved. They keep requesting videos and I keep sending them, but there is no solution. I use my drone for property surveillance and it needs to function properly. I am not pleased with their customer service and will not only, never buy from them again, I will never send business their way.

Do not buy anything from flight elf they say they are American but they are not they are based out of China. If you buy a drone and want to return,they want you to ship to China not back to California which will cost you hundreds of dollars and the drones are absolute garbage.

I purchased the Flight Elf Specter drone August 15th of 2025 as advertised a nine mile radius after receiving the drone it only had 1 1/2 mile radius I have been waiting three and a half weeks for refund information With no response be very careful on purchasing anything from Flight Elf

I purchase one of their drone the Falcon I received it 8-8-2025 I open the package on 8-9-2025 I wasn't pleased with the weight of the drone I thought it was a bit heavy and was concern about flying this thing and it lose control and damage something or hitting and hurt someone, so I wanted to return the drone also the order was short of a battery that should have been in the order but wasn't I contracted Flightelf only to be told that I had to ship it To China at my expense I asking thru via email if the drone came of Chino,Ca. and shipped from Colorado why was it necessary to send to China. The drone wasn't never flown only unpackage to check the order and find a battery was missing I contacted them about the battery as to this date never receive it their return policies aren't fair to the Comsumer because you stand to lose money on their shipping policies one way or another no guarantee on receiving unless you insure it at your expense and they make the determination whatever they can get out of you seems to be their only concern, it isn't promoting good business. Degree of lost rules here not product quality or good business practices. Upon contacting them about the battery again I was told it was shipped, as of 8-29-2025 haven't gotten the battery this makes a uncomplete order to return and shorting me on both end because I paid for it and don't have a complete order to return and that kills Mys 30-day return The original order date was 8-3-2025

They have no phone number to call and speak with customer service in the USA. Im trying to return my order for dissatisfied product and they don't respond. I do not recommend this company to anyone. Read other reviews and you will run away. Any company that's below 4 star rating is not worth the risk. Spend your money on some other reputable drone manufacturer.