FlightelfReviews of flightelf.com

Excellent customer service & they are sending me there latest cinemaster drone

First time purchase of a drone. I am impressed. I emailed them, because directions were not provided, they got back to me in a day. Easy to fly, great optics, great range, overall very satisfied.

I have been trying to to get warranty help since February 2024 it is now May 2024 I have been ignored and disregarded regarding my nearly $600 drone that showed up damaged! This has been a bad experience!

Please do not listen to these other reviews about “fast shipping” and excellent support. These guys are operating out of china and speak very little English, only reply to emails one day out of the week and if they do it’s something along the lines of “trust us you will love drone and if not you get money back” I swear they word it that way. It’s insanity, I’ve been ripped out of $500 and gonna have to open a dispute with my bank, just know this drone ain’t gonna come, and if it does I’d be suprised even if it’s a working drone. Do not buy from here unless you just purely want your money took.

They took care of everything very easy to fly very happy works great Luis Salas

Support was extremely helpful in getting me "off the ground". Now I am flying like a pro. The scenery is amazing!

DO NOT TRUST THIS COMPANY!!! They claim to have drones comparable to DJI for under $500. They claim that their drone has a range of 5 miles, they also claim that their drone has level 7 wind resistance, they also claim that it has laser avoidance collision system. They also claim that your package will be delivered in 4 to 7 days, they claim their address is 50 Yates St. Denver, Colorado, 80219 with a phone number of 1-415-629-7474. I ordered this drone well over two weeks ago and it has never been sent and the BS. tracking number shows the location as being unknown. The address for Yates St shows a two bedroom house and the phone number that doesn't even work shows it as being a San Francisco number. Be very very sceptical of this company !!!

Beware! If I could give it no stars I would. The drone was not shipped in a box but in a package with bubble wrap and it looked cheap. It was not even the same model that I purchased but something called a faith flight. This thing would not turn on, so I reached out to them and got a blanket response to mail it back and they are not responsible for lost or damaged items. They refuse to pay for returns no matter if they send you a defective product. The address they gave me was an address in China and had a zip code that FedEx said was not valid. Also, to mail back to China would cost nearly as much as the drone. Scam... I wanted to leave a customer review on their website but funny how that is not an option. Interesting how they managed to have stellar reviews when real customers can not leave a review.