FLIGHTS NESTReviews of flightsnest.com

Reply from FLIGHTS NESTApr 7, 2024

Dear Passenger, Thank you for booking with Flights Nest and your kind words. We are delighted to hear that you had a great experience while booking online with us. We completely understand how rewarding it can feel when a customer has a flawless booking experience. Positive feedback like yours honestly helps us to achieve more in the customer support process and it’s an indication that what we are doing is going in the right way. We appreciate you taking the time to share your experience with us here. We would be looking forward to serving you again very soon !! Thanks Team Flightsnest

Reply from FLIGHTS NESTFeb 11, 2024

Dear Guest, Thanks for sharing your feedback and we are very sorry to hear that you are not satisfied. We Sincerely apologize that we did not exceed the standards and didn't meet your expectations as sometimes the situation gets beyond our reach because of the sudden changes in the prices and policies governed by the airlines. I understand that this sounds very frustrating and disappointing but we unfortunately can't do much about it as the prices and policies are governed by the airlines and they have full rights to withdraw any fares/policies at any given time under the disclaimer section provided by them to the travel agencies. However it goes without saying that you would prefer your customer to discuss issues with you in person, but even an overly emotional online review might contain a bit of insight. Negative feedback can shine light on blind spots and be a wake-up call for you and your team. We hope you will visit us again soon and we would like to offer you a $50 voucher each passenger towards your next booking with Flights Nest as a token of apology for the troubles that We've caused , Kindly email us at [email protected] to have your voucher code for the next trip and we would be very happy to serve you again !! Thanks Team Flightsnest

Reply from FLIGHTS NESTNov 12, 2023

Dear Guest, Thanks for sharing your feedback and we are very sorry to hear that you are not satisfied. We Sincerely apologize that we did not exceed the standards and didn't meet your expectations as sometimes the situation gets beyond our reach because of the sudden changes in the prices and policies governed by the airlines. I understand that this sounds very frustrating and disappointing but we unfortunately can't do much about it as the prices and policies are governed by the airlines and they have full rights to withdraw any fares/policies at any given time under the disclaimer section provided by them to the travel agencies. However it goes without saying that you would prefer your customer to discuss issues with you in person, but even an overly emotional online review might contain a bit of insight. Negative feedback can shine light on blind spots and be a wake-up call for you and your team. We hope you will visit us again soon and we would like to offer you a $50 voucher each passenger towards your next booking with Flights Nest as a token of apology for the troubles that We've caused , Kindly email us at [email protected] to have your voucher code for the next trip and we would be very happy to serve you again !! Thanks Team Flightsnest

Reply from FLIGHTS NESTJun 2, 2022

Dear Guest, Thanks for sharing your feedback and we are very sorry to hear that you are not satisfied. We Sincerely apologize that we did not exceed the standards and didn't met your expectations as sometimes the situation gets beyond our reach because of the sudden changes in the prices and policies governed by the airlines. I understand that this sound very frustrating and disappointing but we unfortunately can't do much about it as the prices and policies are governed by the airlines and they have full rights to withdraw any fares/policies at any given time under disclaimer section provided by them to the travel agencies. However it goes without saying that you would prefer your customer to discuss issues with you in person, but even an overly emotional online review might contain a bit of insight. Negative feedback can shine light on blind spots and be a wake-up call for you and your team. We hope you will visit us again soon and we would like to offer you a $100 voucher towards your next booking with Flightsnest as a token of apology for the troubles that We've caused , Kindly email us at [email protected] to have your voucher code for the next trip and we would be very happy to serve you again !! Thanks Team Flightsnest

Reply from FLIGHTS NESTJan 12, 2022

Dear Passenger, Thank you for booking with Flights Nest and your kind words. We’re delighted to hear that you had a great experience while booking online with us. We completely understand how rewarding it can feel when a customer has a flawless booking experience. Positive feedback like yours honestly helps us to achieve more in customer support process and it’s an indication that what we are doing is going in a right way. We appreciate you are taking the time to share your experience with us here. We would be looking forward to serve you again very soon !! Thanks Team Flights Nest