Excellent
Based on 392 reviews
FloLogic4.5Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Plumbing leaks affect 1 in 12 dwellings every year. Catastrophic leaks often begin as a small, undetected drip. These plumbing failures devastate lives, result in billions in insurance claims annually and can cause long term damage including mold infestation. The FloLogic smart water valve constantly monitors your plumbing system and senses leaks as small as a half-ounce per minute or as significant as a broken pipe, then automatically shuts off your water to prevent water damage. Known as “the circuit breaker for every plumbing system®,” the innovative and patented FloLogic System enables home and business owners to greatly reduce or eliminate the economic and personal loss associated with plumbing failures.The FloLogic System has received numerous awards and accolades, including “Best of What’s New” award by Popular Science magazine and "One of “Top 100 Products” by Building Products magazine. The FloLogic System was featured in "This Old House" magazine “Smaller Safer, Smarter” and featured on “Ask This Old House” television program.
FloLogic (flologic.com) has 392 customer reviews on Folks Told, with an average rating of 4.5 out of 5.
392 approved reviews, newest moderated first
hercules S.
Our reverse osmosis system occaisionally causes alarm to go off'
Reply from FloLogicSep 1, 2017
Thanks for your review. There are a couple of solutions for adapting the FloLogic setting so that RO systems, which cause long periods of continous flow) don't trick it into thinking there's a leak: through settings adjustments and/or installation of a flow switch. We're always here to help you get that figured out. Call us at 877-356-5644.
Jeffery S.
Great system. Need to put it in at our other house.
Linda M.
The product works well and the first time I contacted the company (through email) I was immediately called to try and resolve the issue. Unfortunately, my issue is it works too well. It turns the water off 5-15 times a week. After following all the logical problems it was determined that it is a problem with install -- too close to the water softener -- and so either needs a plumber to add something to the install or it needs to be moved.
Reply from FloLogicAug 31, 2017
Hi Linda. Thanks for the review. Water softeners have extended flow times when they regenerate. To avoid the softener tripping the alarm, the FloLogic can be installed down stream of the softener, or you can install a flow switch that will interface with FloLogic, telling FloLogic to ignore the flow of the softener regeneration cycle. Give us a call if we can help you sort that out 877-356-5644.
Paul O.
This is a great product to not only protect you home but SAVE YOU MONEY. We installed it when we built our house 10 years ago. There is no telling how much water from running toilets has been saved by this device.
R A C.
We just bought a new home and immediately installed a flologic system like we had in our last home. It makes no sense to me that the electrical wiring has circuit breaker protection but the water system has no provisions to detect failures and prevent damage. The flologic system protects the homeowner from the substantial damage that can occur if there is a water leak. We've only lived in our 1992 home for 3 years now and three of our neighbors have had water leaks during that time. The worst one was due to a water heater rupture that occurred when the neighbor was on vacation. The damage and disruption to the neighbor's life with substantial. The flologic system is one of the most reliable and well-built instruments I've ever purchased. It provides peace of mind and can be quite handy when diagnosing things like a leaky toilet valve. Small water leaks like this, even though they may not damage your house can really run up your water bill. I recommend the flologic system without hesitation based on my 10 years experience with two of them.
Richard B.
The product works as advertized and when I have had a problem they are very helpful over the phone correcting my errors.
LIANE B.
i LOVE THIS DEVICE. It works just as it is supposed to. We have had some operator errors ... but the customer service is second to none. They are patient and knowledgeable. I will never be without this device. My insurance agent recommended it b/c she said that the number 1 reason for claims in new homes is water leaks. WELL WORTH THE MONEY!!
Dr. Z.
The Flologic water monitor that I installed in my home has preformed well. I am pleased that I installed the unit. It gives my wife and I comfort knowing that our home is being monitored while we are away. The only issue I have is that when the furnace humidifier is running it can trigger the alarm and a shut down, which is actually a good sign that the is working properly. I need to reroute the humidified line.
