Excellent
Based on 418 reviews
Franklin Machine Products4.5Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Franklin Machine Products' (FMP) family of brands grows! Effective January 1, 2019, Restaurant Parts & More, DSI Parts, and Mill Hardware have taken the FMP name. The decision to unify under the leadership of the FMP brand allows us to expand and align our resources to continue to provide access to:- More parts and products from an extensive inventory of over 25,000 items- Larger sales and customer service teams to provide dedicated support- National distribution centers located in Ohio, New Jersey, Texas, and Nevada- Greater brand purchasing powerFMP is proud to serve you and your team. Please contact your dedicated team or our award-winning customer service at 800-257-7737 if you have any questions or need additional information.
Franklin Machine Products (fmponline.com) has 418 customer reviews on Folks Told, with an average rating of 4.5 out of 5.
Showing 316 reviews with 5 stars · Clear filters
WENDYS H.
location ,location, location. with multiple shipping warehouses, i get what i need fast
Reply from Franklin Machine ProductsNov 25, 2019
We appreciate your positive feedback! We strive to always have the parts our customers need in a convenient location to get them to you quickly. Thank you for choosing FMP.
DISUE SA DE C.
Excellent service!
Reply from Franklin Machine ProductsNov 25, 2019
Thanks - we are proud to provide the level of service that our customers deserve!
HYATT REGENCY SAN A.
Beth M. is my Rep and she always provides great customer service.
Reply from Franklin Machine ProductsNov 25, 2019
Thank you for choosing FMP - we’re proud to be a part of helping you do what you do best. We'll pass along your appreciation to Beth!
OLYMPIC ISLAND R.
Great company ! Always there to help. Been with them for over 20 years.
Reply from Franklin Machine ProductsNov 25, 2019
Thank you so much for the positive feedback. We love helping people like you do what they do best. Thank you for choosing FMP!
TOM P.
i maiintain wendy's restaurants fmp always has my parts and the staff is very knowledgable. I usually deal with Matt, shawn rodney and rob in the back
Reply from Franklin Machine ProductsNov 25, 2019
Hi Tom - thank you for the positive feedback. With over 25,000 parts and accessories in stock, we strive to always have what our customers need. Thank you for choosing FMP!
BOBBY
Always at there best at getting the part needed., and the staff is always nice.
Reply from Franklin Machine ProductsNov 25, 2019
Thank you for the positive feedback, Bobby. Our goal is take parts – and accessories – off your plate. Feel free to reach out to our team any time; we’re always happy to help.
WENDYS H.
helpful friendly knowledgeable everyone is helpful when i am looking for parts, all parts arrive in a timely manner
Reply from Franklin Machine ProductsNov 25, 2019
Thank you for the positive feedback. Our goal is help keep your kitchen up and running. Thank you for choosing FMP!
STEVE D.
Have been buying from them for years. Great service and employees are very knowledgeable in their products. They have helped me out on many occasions. Thanks And great job
Reply from Franklin Machine ProductsNov 21, 2019
Hi Steve, thank you for the positive feedback. Our goal is help keep your kitchen up and running. Thank you for choosing FMP!
