Focus Pointe GlobalReviews of focusgroup.com

Other reviews are spot on. It takes forever for the points to appear in your account after doing a study. Then it takes an ADDITIONAL 6-8 weeks (usually 6) to get your gift card. I was willing to deal with that. I'd do a study and just forget about it until I'd get an email telling me the points had been added to my account. Then I'd put in for my gift card, forget about it, then get an email telling me it was ready. Sure, I'd much rather be paid within a week like most places, but it wasn't a deal breaker. I'd do the surveys they had that were worth doing as well for more points. Now, they changed the minimum payout to $50. It used to be $5. Their surveys are mostly NOT worth doing because the point values don't justify the time spent. However, you can find ones here and there and get a gift card. Not anymore. It will take FOREVER to build up enough points through surveys to get $50. Then a month and a half to get the gift card. No, thank you.

The company is a decent organization. They provide a good service for their sponsors. I have been participating in their focus groups for years. When I started out with them, they were paying cash on the spot, then it was by checks, then by gift card, and now by points that take 6-8 weeks to process and convert over to a virtual visa/mastercard or physical card. I have been trying to contact them to apprise them of my sickness and was requesting an exception to expediting processing from the typical 6-8 weeks to 2 weeks or less. My pleas have been ignored and their replies non-existent, and when replied, canned responses without addressing the special request. I wish this company would return to paying participants after completion of the study instead of forcing everyone to join their points rewards program that I along with others have no interest in joining. Other companies in the same space do not pay out their participants with points either paying in cash or immediate gift card. Please have someone contact me regarding my specific case, and if there will be major changes forthcoming to the time it takes to pay participants after completion of a focus group. Thank you. ----------------------------------- 2740851 7/9/2025 3:33:51 PM FocusGroup Virtual Visa® Reward 30,000 300.00 USD Processing

I would rather have root canal before I waste my time with their so called "surveys." 99% of the time when you just about reach the end, a message appears that you "did not qualify" and you are rewarded a big fat zero AND THEY STILL GET PAID!!! If you have absolutely nothing else to do and don't mind wasting your valuable time, then this is the perfect site for you🙄

At a glance, they seem good, with lots of surveys and other money-making opportunities available. But then you get tons of spam emails with exceptionally low survey qualification rates. Frequent late survey disqualifications that lead to a huge amount of wasted time. And to top it all off, they don't even pay out when you finally manage to get to the point of requesting to be paid.

I did a children's toy study back in January 2025 with my daughter. We were supposed to be paid $75. My wallet shows "Paid" but I never received the email for the Walmart gift card. I have sent in a help ticket twice and multiple emails. But I have NEVER received anything. Such a shame that they will even scam children out of money they earned on a camera recorded call. They can reach out to me at msdancecheer1@ yahoo if they want to correct it.

Takes forever to get paid , if you get paid at all . No response from any communication I have sent . Negative stars from me if possible

They don't pay out, and they don't answer messages about not paying out. They owe me over $100 from a payout requested over a month ago. 3 emails through their "helpdesk" system, no response. Scam.

Waiting on actually receiving my incentive which was added to my focusgroup.com wallet on November 16th and has been sitting in "processing" ever since. Emailed support days ago and no response from the "panel services team". Pages and pages of users on BBB and Reddit have also experiences payment issues. It's either extremely late or doesn't come at all.