Forever MoissaniteReviews of forever-moissanite.com

Updating this review from 1 to 5 stars because the team responded right away to my concern. It was all a misunderstanding. The ring is back on my wife's finger and she couldn't be happier. Thank you SO much to the Forever Moissanite team for helping sort all this out. I highly recommend Forever Moissanite given how quickly and professionally they handled this issue. We will be buying our wedding bands from them soon! ----- Archived---- I purchased a beautiful engagement ring item #2395 May 31,2023. In Jan 2024, my wife noticed one of the small stones was missing in the band so we mailed it back for repair March 22, 2024. It was marked as delivered on April 9, 2024. I have sent over 5 emails and called the company multiple times leaving voicemails. I even reached out on WhatsApp and still no update on when the ring will be repaired and returned to us. My wife is devastated because she really loved her ring and was reluctant to even send it for repair. At this point I’m worried it will never be returned to us and I feel terrible for insisting she allow me to send it off. For jewelry that is so important a symbol in a person’s life they really need a better customer support department. I’m leaving this review because Trust pilot says they respond in less than 1 week- better than I’ve been able to achieve so far. If they contact us and give us an update I’ll update this review to a more positive one. To be continued…

Customer service was excellent with prompt responses to all my questions. Shipping took a bit longer than expected but my ring was worth the wait! Very beautiful and looks even better than my natural diamonds!

I recently had the pleasure of designing and purchasing a personalized wedding set with a red ruby eternity ring, and I must say, I am absolutely thrilled with my purchase. Liam guided us through the entire process, from the initial design consultation to the final product, was seamless and exceeded all of my expectations. Thank you Liam! The wedding set itself is a true work of art. The engagement ring is simply breathtaking, with its intricate detailing and stunning diamond at the center. The craftsmanship is impeccable, and every time I look at it, I am reminded of the love and commitment it represents. What sets this wedding set apart is the inclusion of the red ruby eternity ring. As my fiancé is a firefighter, I wanted a symbol that would honor his bravery and dedication. The red ruby, with its vibrant color, serves as a constant reminder of his selflessness and the sacrifices he makes to keep our community safe. It is a beautiful and meaningful addition to the set. Not only is the design of the wedding set and red ruby eternity ring exceptional, but the customer service I received throughout the entire process was outstanding. The jeweler took the time to listen to my vision and preferences, ensuring that the final product was exactly what I had envisioned. They were professional, knowledgeable, and truly went above and beyond to make the experience unforgettable. I cannot recommend this personalized wedding set enough. It is a true testament to the love and commitment shared between my fiancé and me. The craftsmanship, attention to detail, and sentimental value make it a truly cherished piece that will be treasured for generations to come. If you are looking for a unique and meaningful symbol of love, Forever Moissanite is the perfect choice.

Customer service was amazing!!

Shipping was pretty quick and every time I asked a question they responded quickly! Quality is amazing as well!

Well this is a big deal for me. This is the first time I've thought about proposing in 17 years, after my divorce. This is a special ring, unique, and means more than just plain diamonds. Thank you for making it perfect.

The box and presentation was very impressive and the ring size was correct. When I need to purchase again I will definitely use your services again

Ordered 1.75ct cathedral Round Cut in white gold luvvvv it absolutely beautiful!