hersReviews of forhers.com

Pharmacy & Medicine
Letterman Drive 1, San Francisco, California

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3.3

Average

Based on 10,416 reviews

hers3.3

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Honesty, pricing, process and quality scores appear once 5 customers have rated them.

About hers

Hers is on a mission to help the world feel great through the power of better health. We believe how you feel in your body and mind transforms how you show up in life—that’s why we offer best-in-class care that’s affordable, accessible, and personalized. Through our 100% online platform, customers can connect with licensed healthcare providers to access trusted treatments for hair loss, sexual health, weight loss, mental health, skincare, and more. If prescribed, treatment ships at no extra cost, and a subscription unlocks ongoing support from a dedicated Care Team to support you toward your goals. We provide healthcare that was designed just for you with a simple online process, innovative products, and the best experience possible. Visit forhers.com to start exploring treatment options and non-prescription products. Already a Hers customer? Share your review about your experience here.

hers (forhers.com) has 10,416 customer reviews on Folks Told, with an average rating of 3.3 out of 5.

Also known as: forhers.com
Website: forhers.com
Category: Pharmacy & Medicine
Location: San Francisco, California
Listed on Folks Told: 2026

hers reviews

10,416 approved reviews, newest moderated first

Floss H.
Aug 3, 2026
I don't like the amount of side effects…
I don't like the amount of side effects im feeling after I was moved to the higher dose. You didn't even give me an option to stay in the lower dose. I don't like it anymore
Reply from hersAug 5, 2026
Hi, We're so sorry for any inconvenience you experienced, and we appreciate you reaching out to provide us with your honest feedback. We’ve requested further information to locate your account, so we can help you as quickly as possible. We look forward to hearing back from you soon. The Hims & Hers Team
Ruben H.
Aug 3, 2026
Caring professionals
Caring professionals, knowledgeable and helpful.
Reply from hersAug 5, 2026
Hey, Thank you for taking the time to leave us a 5-star review! We're thrilled we were able to offer you excellent service. Your support is greatly appreciated! The Hims & Hers Team
Melissa L.
Aug 3, 2026
Never received my order and had to just…
Never received my order and had to just cancel. Kept getting messages that there was a delay.
Reply from hersAug 4, 2026
Hi Melissa, Thank you for providing your honest feedback, and we’re so sorry for any inconvenience you experienced. We have requested further information so we can locate your account and help you as quickly as possible. We look forward to hearing back from you soon.
Margot M.
Aug 3, 2026
Happy
I have been very successful with my weight loss with the medication that the company has given me. And I am very pleased with the results
Reply from hersAug 4, 2026
Hey Margot, Thanks so much for taking the time to share your experience with us! We greatly appreciate your feedback, and are here to help you in any way we can! The Hims & Hers Team
Gabe
Aug 3, 2026
The wegovy program is deceptively…
The wegovy program is deceptively marketed and appears to cost less than what its shown as, but leaves people spending $300 a month for both medication and doctors assistance per the membership. I have this plan and hardly use the doctors assistance, making it not worth it at all to have the subscription when other apps have cheaper options. Support is also passed from person to person so you never have a consistent answer and support staff dont bother to look at what you’ve preciously asked. Ive had several questions go unanswered or dismissed outright and the care is just not there. Edit* they have now canceled my membership over this review, so keep that in mind when you get your membership
Reply from hersAug 5, 2026
Hello, Thank you for bringing this to our attention. We are truly sorry to hear you had a frustrating experience with us, and we'd like to reach out to take a look at this for you. We have followed up with you via email and look forward to your response. The Hims & Hers Team
Patty D.
Aug 3, 2026
Don't have any side effects but not…
Don't have any side effects but not losing any weight. Will be getting my new dosage in a few days and hopefully I can start going down.
Reply from hersAug 5, 2026
Hi, We're so sorry to hear your experience with us was less than ideal but appreciate you reaching out and providing us with your honest feedback. We’d like the chance to make things right and will be reaching out to you shortly to resolve this matter. The Hims & Hers Team
Cindy S.
Aug 3, 2026
Lack of customer service
It took several months to get my initial prescription. They have the absolute worst customer service. They repeatedly sent AI generated responses to my email inquiries that did nothing to address my concerns. I ended my subscription due to their lack of customer service and support.
Reply from hersAug 4, 2026
Hi, We're so sorry for any inconvenience you experienced, and we appreciate you reaching out to provide us with your honest feedback. We’ve requested further information to locate your account, so we can help you as quickly as possible. We look forward to hearing back from you soon. The Hims & Hers Team
Laurel R.
Aug 3, 2026
I have been expecting a shipment from HERS
I have been expecting a shipment from your company only to find that my account has been cancelled and refunded due to "supply and demand" issues at the company. I rely on their Minoxidil tablets for hair loss and hair growth. I never received any communication about this only to receive an email the day my shipment was to arrive that it would not be coming. This company is happy to take my money but doesn't want to give me up to date information when there are issues. There is no accountability or trust with this company.
Reply from hersAug 4, 2026
Hi, We're so sorry for any inconvenience you experienced, and we appreciate you reaching out to provide us with your honest feedback. We’ve requested further information to locate your account, so we can help you as quickly as possible. We look forward to hearing back from you soon. The Hims & Hers Team

hersReviews of forhers.com

Rating breakdown

What customers rate

About hers

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hersReviews of forhers.com

Rating breakdown

What customers rate

hers reviews

I don't like the amount of side effects…

Caring professionals

Never received my order and had to just…

Happy

The wegovy program is deceptively…

Don't have any side effects but not…

Lack of customer service

I have been expecting a shipment from HERS

About hers

More in Pharmacy & Medicine, California

Two Moms Buy Test Strips

Myedpill.Us

Imbue Botanicals

Hempoilsuperstore

hers reviews

I don't like the amount of side effects…

Caring professionals

Never received my order and had to just…

Happy

The wegovy program is deceptively…

Don't have any side effects but not…

Lack of customer service

I have been expecting a shipment from HERS