Forward EmailReviews of forwardemail.net

Support was very helpful at aiding me in getting a large list of unwanted email senders set up to be automatically loaded to my 15 ForwardEmail-managed domains via my linux box. This is much more detailed technical help than most companies' support groups offer.

Speedy and responsive support, with special shoutout to Nick.

Forwardemail's team is awesome, great experience with them, quick and genuinely helpful. I’d recommend them to anyone who wants reliable service.

It's okay. I've used the service for a couple of months now for a private domain and a non-profit domain. My experience with the customer service is mixed. One time, I got a swift response, but yesterday after they blocked one of my aliases I got no response at all after 20 hours. I get a lot of spam in my mailbox, sometimes dozens per day. When I look at the stats over the past week it shows 5 blocked emails, and over 50 spam mails got through. Not impressed. Marking them as spam doesn't seem to improve the filters. The webmail client is sup-par. When I select multiple emails to mark as read, sometimes emails that I didn't select also get read. And when I move 5 emails, it takes a long time. I have to say I like Roundcube better, and that's a very basic webmail client. What I did like was the price and the fact you could use unlimited domains. Either way, I'm gonna switch to something new.

Having dozens of domains and aliases, no other service would is as cost effective as ForwardEMail.net is. Their Customer Service resolved the one issue I had very quickly. I highly recommend this service to any entity giving up their mailserver.

We had been having issues with our email aliases and forwarding. We started using Forward Email, and for some reason we kept running into errors. We are so grateful for their team helping us work through the problem. It ended up being a small error in some code, and once it was identified and fixed, we were back in business! A special thanks to Nick for his patience, responsiveness, and help throughout the process. We are incredibly relieved to have everything working again, and it’s reassuring to know that if something else comes up in the future, we have friends at Forward Email who will help us through it. Thank you, Nick and the Forward Email team!

Forwardemail is a technically excellent service, adhering to all modern email delivery standards. They started as just a forwarding service but now offer true mailboxes that are even encrypted. All their source code is online to audit (you can even selfhost it!) I find their deliverability to be excellent, and they even offer intricate technical details like logging of the email queue. Recently had to contact support (did it through matrix) because of a login issue. Was fixed fast within minutes.

First of all, be highly suspicious of a bot farm being used to write all the 5 star reviews. Disgusting to see a privacy focused company who has started using AI to write their software. Wholly untrustworthy. Frequent outages were leaving me unable to access my emails also. 10 incidents or so this year when my emails have not been getting through. The AI generated code disguised as human authored was the final straw. Update: Nick Baugh, the Founder himself has taken to reply to my GDPR data removal request with the following: "Your account is deleted already, and you already had deleted all of your domains/aliases. Best of luck, also note: Tuta is closed source. I also wrote millions of lines of code by hand in vim; you are not welcome back at our service. - Nick (Founder)" At no point did I ever say which email provider I moved to prior to this. He made this personal, looked up my domain's MX records, and violated GDPR as I was on my way out of the door. Truly the worst thing anyone could do as a privacy focused email provider. His claim is unsubstantiated also. Nick has not committed to the GitHub in a couple of years, and 'titanism' has authored frequent AI assisted commits since January 8th or so. My only regret in all of this is signing up in the first place. Edit: "Forward Email confirms titanism is the Founder. They have since confirmed they use AI tools. It is not stated explicitly in the marketing or in their privacy documentation. My request to Forward Email now would be to state this clearly on their website." Nick has since SMTP deny-listed my email address because I left his service in protest, so I am unable to follow up. Given Nick's volatility, it's only cemented my decision to leave Forward Email even further. I would never have trusted such an individual to have had my emails on their servers, if I had known this was the character of the person behind said service. Avoid Forward Email. Edit: Forward Email has flagged this review for containing defamatory content. I have, merely stated matter of fact from my own experience with them. They seem to use this flagging process as a means of trying to change the narrative in their favour. I am not the first and I am not the last person they will have hit with this claim. Edit: Trustpilot found in my favor. --- For full transparency the "insult" in question was as follows in my email to customer support. I was not expecting Nick to issue a statement on his personal manifesto against Tuta. I admit I was wrong in my 14 day withdrawal statement, and am glad it was honored anyway. Unless provoked I will raise no further comment on the matter. The email unedited, only redacted identifying information: " Hi, Yesterday I had already moved away from Forward Email as my email provider, because I saw you were introducing AI garbage into my email provider. That new website of yours is AI slop disguised as code written by a person. I am leaving in protest. Payment reference REDACTED This subscription auto renewed by I had disabled auto renewal. I am not using you anymore. I want a full refund from the bill on 9/28/26. Under the EU 14 day withdrawal I am exercising this right. Regards, Ella" ---- Edit: moments after updating this review, Forward Email LLC sent in another Trustpilot abuse report saying again, it is defamatory. I suspect it is not; I'll wait on Trustpilot