Excellent
Based on 1,228 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Welcome to Fragrance LordFragranceLord.com is your house for discounted luxury fragrances. Fragrance Lord has been a well-known figure in the industry since 2009. Headquartered in Qatar, our expansion into the US market since 2017 has continued the tradition of excellence in customer service. Thanks to our incredible brand partnerships we provide authentic fragrances at the lowest prices, top-notch services, and continue to expand our variety to cater to your needs.Our Product GuaranteeFragrancelord.com stands behind every package we ship. We DO NOT carry any knockoffs or imitations. We only carry authentic brand-name fragrances.Thanks to our direct purchases from brands and their respective distributers in large quantities, FragranceLord.com offers competitive prices to customers and an unbeatable special price list to wholesalers. For more information contact us via email at [email protected] Customer ServiceYour satisfaction is of utmost importance to our team at Fragrance Lord. We strive to cater to your business and personal perfume needs of any volume. We provide 24/7 customer service via email [email protected], and if you’d like to speak to our customer service team, contact us at 833-433-5673 from Monday to Friday at 8AM to 6PM. Do not hesitate to contact us with any questions so we can ensure that you are delighted with your purchase.
Fragrance Lord (fragrancelord.com) has 1,228 customer reviews on Folks Told, with an average rating of 4.6 out of 5.
1,228 approved reviews, newest moderated first
J.W.
Fast shipping. Great prices! I'll definitely be back!
Reply from Fragrance LordJul 11, 2024
Thank you for your kind words! We're thrilled to hear that you appreciated our fast shipping and great prices. We look forward to serving you again soon. If you need any assistance, feel free to reach out. Enjoy your fragrance!
Shea
fast and safe shipping and great prices
Reply from Fragrance LordJul 10, 2024
Thank you for your kind words! We're thrilled to hear that you appreciated our fast, safe shipping and great prices. If you have any questions or need further assistance, feel free to reach out. Enjoy your fragrance!
Pablo
I ordered Parfums De marly Layton i check to my email and my order was cancelled due to “Suspicious activity.
Reply from Fragrance LordJul 10, 2024
We apologize for the inconvenience caused by the cancellation of your order. At Fragrancelord.com, we take the security of our customers very seriously. Our team will reach out to you shortly to resolve this issue and ensure your order is processed smoothly. Thank you for your understanding and patience.
DG
Excellent pricing and very fast delivery
Reply from Fragrance LordJul 9, 2024
Thank you for your kind words! We're delighted to hear that you appreciated our excellent pricing and fast delivery. If you need any further assistance or have any questions, please don't hesitate to reach out. Enjoy your fragrance!
Darius B.
What made my experience great was that this was my first purchase from the site and, it was a success. You guys also have very affordable prices. Your shipping was also fast. I plan to order more from the site in the near future.
Reply from Fragrance LordJul 8, 2024
Thank you for your wonderful feedback! We're delighted to hear that your first purchase was a success and that you appreciated our affordable prices and fast shipping. We're excited to serve you again soon. If you have any questions or need assistance, feel free to reach out. Enjoy your fragrance!
Michael W.
Fantastic selection and quick delivery with timely shipping details. My new favorite fragrance source!
Reply from Fragrance LordJul 5, 2024
Thank you for your wonderful feedback! We're thrilled to be your new favorite fragrance source and that you enjoyed our selection and quick delivery. If you need any further assistance or have any questions, feel free to reach out. Enjoy your fragrances!
Abass
Product is authentic and they have excellent customer service.
Reply from Fragrance LordJul 5, 2024
Thank you for your kind words! We're delighted to hear that you're satisfied with the authenticity of our products and our customer service. If you need any further assistance or have any questions, we're always here to help. Enjoy your fragrance!
Ricardo
Fast Shipping and the fragrance is nice, however: 1. The bottle and case came with a scratch, not sure how this happened since it was sealed and it is a Xerjoff. 2. Customs duties have to be paid when the package is about to arrive, or has arrived. It would be nice to pay for them during checkout. Overall it was nice, will buy again soon.
Reply from Fragrance LordJul 5, 2024
Thank you for your feedback! We’re glad to hear you enjoyed the fragrance and fast shipping. We apologize for the scratch on the bottle and case; this is certainly not the experience we want for our customers. Our team will look into this issue to ensure it doesn’t happen again. Regarding customs duties, we understand that paying them upfront during checkout would be more convenient, and will explore this option to improve your experience. We appreciate your understanding and look forward to your next purchase at Fragrancelord.com!
