Excellent
Based on 1,228 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Welcome to Fragrance LordFragranceLord.com is your house for discounted luxury fragrances. Fragrance Lord has been a well-known figure in the industry since 2009. Headquartered in Qatar, our expansion into the US market since 2017 has continued the tradition of excellence in customer service. Thanks to our incredible brand partnerships we provide authentic fragrances at the lowest prices, top-notch services, and continue to expand our variety to cater to your needs.Our Product GuaranteeFragrancelord.com stands behind every package we ship. We DO NOT carry any knockoffs or imitations. We only carry authentic brand-name fragrances.Thanks to our direct purchases from brands and their respective distributers in large quantities, FragranceLord.com offers competitive prices to customers and an unbeatable special price list to wholesalers. For more information contact us via email at [email protected] Customer ServiceYour satisfaction is of utmost importance to our team at Fragrance Lord. We strive to cater to your business and personal perfume needs of any volume. We provide 24/7 customer service via email [email protected], and if you’d like to speak to our customer service team, contact us at 833-433-5673 from Monday to Friday at 8AM to 6PM. Do not hesitate to contact us with any questions so we can ensure that you are delighted with your purchase.
Fragrance Lord (fragrancelord.com) has 1,228 customer reviews on Folks Told, with an average rating of 4.6 out of 5.
1,228 approved reviews, newest moderated first
Mark
Fast shipping ,good price, nice perfume
Reply from Fragrance LordJul 4, 2024
Thank you for your kind words! We're delighted to hear that you enjoyed our fast shipping, good pricing, and the perfume. If you need any further assistance or have any questions, feel free to reach out. Enjoy your fragrance!
Michael C.
I purchased the Bvlgari Le Gemme Yasep and it was authentic and very long lasting. Shipping was fast I purchased on Sunday and received item on Friday. I would buy from this website again!!!
Reply from Fragrance LordJul 2, 2024
Thank you for sharing your positive experience! We're thrilled to hear that you're happy with your Bvlgari Le Gemme Yasep purchase and our fast shipping. It's wonderful to know you found the fragrance authentic and long-lasting. We look forward to serving you again at Fragrancelord.com! Enjoy your scent!
erin W.
Well packaged and atomizers are delightful
Reply from Fragrance LordJul 2, 2024
Thank you so much for your kind words! We're glad to hear that you are pleased with the packaging and the atomizers. Your satisfaction is our top priority. If you need any further assistance or have more feedback, please don't hesitate to reach out. Enjoy your fragrances!
Ricardo J.
Super quick delivery time and safe packaging for my fragrance. Definitely recommend!
Reply from Fragrance LordJun 14, 2024
Thank you for your fantastic feedback! We're delighted to hear that you were pleased with our quick delivery and safe packaging. We appreciate your recommendation and look forward to serving you again soon! Enjoy your fragrance!
Robert T.
They say same day shipping, mine took 3 days to ship. I then asked why and they lied about it.. Kinda sketchy Edit: they also lied in this trustpilot response. It’s been 4 days now and the package had not arrived yet.
Reply from Fragrance LordJun 14, 2024
Hello, We apologize for any inconvenience caused. We shipped your order on the same day it was placed, and it arrived the following day. Please note that orders placed after 12 PM will be shipped the next day, as per our policy.
Robin B.
Came fast and as described. Most importantly authentic. Free sample too.
Reply from Fragrance LordJun 13, 2024
Thank you for your feedback! We're thrilled to hear that your order arrived quickly, as described, and that you found it to be authentic. We're glad you enjoyed the free sample as well. Enjoy your fragrance, and we look forward to serving you again!
Micro scent J.
Great website to try higher-end colognes and perfumes. I tried out Tabarome by Creed from this site. It seems they store their products quite well because the scent is long-lasting, not muted, and comes with a nice spray case. I'll be back for more.
Reply from Fragrance LordJun 13, 2024
Thank you for your wonderful review! We're delighted to hear that you had a positive experience trying Tabarome by Creed and that you were impressed with the quality and longevity of the scent. We take pride in storing our products carefully to ensure they arrive in perfect condition. We look forward to serving you again soon! Enjoy your fragrance!
Steffon Y.
I still haven't received the product as of 15 days, the product set at a shipping warehouse for a week and then set at a mailing distribution center for 3 days, final when it said out for delivery, still didn't get delivered because, usps said delivery temp failed will try again. I have ask for my money back, still no reply, as of this day I'm writing this review
Reply from Fragrance LordJun 12, 2024
We sincerely apologize for the delay and the inconvenience you've experienced with your order. We understand your frustration and want to assure you that we take this matter very seriously. Our customer support team will reach out to you promptly to resolve this issue and ensure you receive your product or a full refund. Thank you for your patience and for bringing this to our attention.
