FREESKY eBikeReviews of freeskycycle.com

Reply from FREESKY eBikeJun 15, 2026

Hi, Thank you for your feedback! 😊 We’re glad to hear that your bike arrived quickly, the assembly instructions were easy to follow, and your first test ride went successfully. It’s also great to know our customer service team was able to assist you quickly with the minor issues you encountered. Thank you again for choosing Freesky, and we hope you enjoy many great rides ahead! 🚴‍♂️⚡ — Freesky Team

Reply from FREESKY eBikeJun 15, 2026

Hi, Thank you so much for your feedback! 😊 We’re thrilled to hear that you’re loving your Eurostar Pro and that it’s delivering the quality, comfort, and performance you were hoping for. The combination of suspension and motor power really does make for an exciting and smooth riding experience! 🚴‍♂️⚡ It’s also great to know that the bike has been reliable and trouble-free for you so far. Your recommendation truly means a lot to us. Thank you again for choosing Freesky, and we wish you many more fun adventures ahead! — Freesky Team

Reply from FREESKY eBikeJun 15, 2026

Hi, Thank you for sharing your experience! 😊 We’re glad to hear that you’re enjoying your 26'' Eurostar E-bike and that you’re happy with its build quality and comfort. It’s also great to know that Marvin was able to quickly help you resolve the MPH/KPH setting issue. Thank you again for choosing Freesky, and we hope you continue enjoying many smooth and comfortable rides ahead! 🚴‍♂️⚡ — Freesky Team

Reply from FREESKY eBikeJun 12, 2026

Thanks for your feedback! Glad Horlan could help get the right touchscreen for your Alaska. We're always here if you need anything. Ride safe! Freesky Support Team

Reply from FREESKY eBikeJun 11, 2026

Hi Peter, Thank you so much for taking the time to share such a detailed review! 😊 We’re thrilled to hear that your Alaska Pro M-520 arrived safely, was well packaged, and that you’re loving the overall build quality and ride experience. It’s also great to know that Jensen was able to quickly assist with the front brake issue and get a replacement sent out right away. Providing responsive support and keeping our customers informed throughout the process is something we truly value, so your kind words about the communication and tracking updates mean a lot to us. We’re delighted that your Alaska Pro has lived up to your expectations and that you’re enjoying every ride. Thank you again for your support, Peter, and we wish you many amazing adventures ahead in Manchester and beyond! 🚴‍♂️⚡ — Freesky Team

Reply from FREESKY eBikeJun 11, 2026

Hi Leo, Thank you so much for your amazing feedback! 😊 We’re thrilled to hear that you’re enjoying your Alaska Pro 2026 model and that it arrived even earlier than expected. It’s also wonderful to know that Horlan was able to quickly help resolve the missing rear light bracket issue and get the replacement to you without hassle. Your kind words about our customer service truly mean a lot to us. We always strive to provide the best possible support and make sure our customers feel taken care of before and after their purchase. Thank you again for your trust and support. We hope you continue to enjoy every ride on your Alaska Pro! 🚴‍♂️⚡ — Freesky Team

Reply from FREESKY eBikeJun 11, 2026

Hi, Thank you for your feedback! 😊 We’re thrilled to hear that your Wild Cat has reached 1,500 miles and is still performing strong with no issues. That’s awesome to hear! 🚴‍♂️⚡ We’re also glad you’ve been enjoying the Freesky community and giveaways. Regarding the brake pads, please reach out to our support team with your order details so we can assist you further and help check the status for you. Thank you again for your continued support and enjoy many more miles ahead! — Freesky Team

Reply from FREESKY eBikeJun 9, 2026

Hi, Thank you so much for sharing your experience! 😊 We’re thrilled to hear that your Alaska Pro has been performing so well and that you’re enjoying the speed, hill-climbing power, and impressive battery range. 92 km on only half a charge is fantastic! 🚴‍♂️⚡ We’re also very happy to hear that Horlan has been there to support you with quick and helpful responses whenever needed. We’ll be sure to pass along your kind words to him. Thank you again for choosing Freesky. We truly appreciate your support and wish you many more amazing rides ahead! — Freesky Team