FreshpetReviews of freshpet.com

Pet Stores
1545 U.S. 206, Bedminster, New Jersey

Write a review Directions Website

4.5

Excellent

Based on 1,217 reviews

Freshpet4.5

Write a reviewReview

Rating breakdown

Select a bar to see only those reviews.

What customers rate

Honesty, pricing, process and quality scores appear once 5 customers have rated them.

About Freshpet

Freshpet is an American manufacturer of fresh, refrigerated food and treats for dogs and cats using natural ingredients, and are the first in the fresh and refrigerated category to be distributed across North America.

Freshpet (freshpet.com) has 1,217 customer reviews on Folks Told, with an average rating of 4.5 out of 5.

Also known as: freshpet.com
Website: freshpet.com
Category: Pet Stores
Location: Bedminster, New Jersey
Listed on Folks Told: 2026

Freshpet reviews

1,217 approved reviews, newest moderated first

Patty
Mar 16, 2026
So far good
So far good . I ordered 3 different brands and am deciding which of the 3 works best for him
Reply from FreshpetMar 20, 2026
Hi Patty, thanks for taking the time to share your experience. Your feedback is the best kind of treat. 💚🐾
Beverly W.
Mar 16, 2026
Quantity is listed well
Quantity is listed well. My dog loves it. No more smelly farts
Reply from FreshpetMar 20, 2026
Hi Beverly, we’re so happy our recipes hit the spot. Thanks for being the best part of the Freshpet pack! 🐾💚
Cristina Y.
Mar 16, 2026
I am so glad the food looks and smells…
I am so glad the food looks and smells like “food.” My little guy was not having any more of dry kibble and he now eats healthier than he ever has!
Reply from FreshpetApr 21, 2026
Hi Cristina, thank you for the kind words and the 5 stars. We’re thrilled to hear Freshpet has been a good fit for your pet’s health. You just made our whole pack smile. 🐶💚
Connie B.
Mar 15, 2026
Store bought Fresg Pet food versus Fresh Pet Delivery
We previously purchased the Fresh Pet from the supermarket which our dog liked but didn’t go crazy over. So we switched to the delivery fresh pet. He now cries for his food. He loves it. Delivery is as promised. We have not had to use customer service so I cannot comment on that, but I’m sure it too is exceptional. We are happy we switched to this food and service.
Reply from FreshpetMar 17, 2026
Hi Connie, your feedback is the best kind of treat! Thank you for the 5 stars and for choosing Freshpet. We're so glad we could deliver a tail-wagging experience. Give your pup an extra belly rub from all of us. 🐾💚
Sidonie P.
Mar 15, 2026
Glad I made the switch
I switched from another fresh food brand and Fresh Pet is easier, neater and my dogs love it.
Reply from FreshpetMar 16, 2026
Hi Sidonie, your review made our whole pack smile! We're so happy your puppies are loving Freshpet and that we've earned your trust. Thanks for sharing the love. 🐶💚
Margaret G.
Mar 15, 2026
Cote loves it
Cote loves it. My only issue I can't find on site how to change up her food some. I wanted to add variety.
Reply from FreshpetMar 16, 2026
Hi Margaret, we're so happy Cote is loving Freshpet. A member of our team will be reaching out via email to further assist you in this matter. Please feel free to let us know if you need any additional assistance. We're here to help. 💚
Roger R.
Mar 14, 2026
My very picky dog loves this food
My very picky dog loves this food. Have given her a variety and she enjoys them all. Can't believe I'm seeing a clean bowl every night. You are very easy to work with. I needed to make a couple changes in delivery/selection and it was a piece of cake. All good.
Reply from FreshpetMar 17, 2026
Hi Roger, your review made our whole pack smile! It’s a big win when a selective eater cleans the bowl. Thanks for trusting us with your pups’ nutrition. We’re so glad we could deliver a tail-wagging experience. 🐾💚
Susan K.
Mar 14, 2026
Good selection
Good selection. I like that treats are an option. Delivery was quick and flawless. Sophie is a picky eater and she just devours the Freshpet.
Reply from FreshpetMar 17, 2026
Hi Susan, we’re so happy Sophie approved of our recipes. Fast delivery and happy pups? That’s our favorite combo. 🐾💚

FreshpetReviews of freshpet.com

Rating breakdown

What customers rate

About Freshpet

More in Pet Stores, New Jersey

TSM Aquatics

djangobrand.com

MYOS Pet

Hawkso

FreshpetReviews of freshpet.com

Rating breakdown

What customers rate

Freshpet reviews

So far good

Quantity is listed well

I am so glad the food looks and smells…

Store bought Fresg Pet food versus Fresh Pet Delivery

Glad I made the switch

Cote loves it

My very picky dog loves this food

Good selection

About Freshpet

More in Pet Stores, New Jersey

TSM Aquatics

djangobrand.com

MYOS Pet

Hawkso

Freshpet reviews

So far good

Quantity is listed well

I am so glad the food looks and smells…

Store bought Fresg Pet food versus Fresh Pet Delivery

Glad I made the switch

Cote loves it

My very picky dog loves this food

Good selection