Excellent
Based on 268 reviews
Frisbi4.8Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Established in 2010, Frisbi, formerly known as First Choice Shipping, was founded on the belief that the complex world of expanding into Amazon's Global Markets should be made easy. To do that, Frisbi set out to create a single digital hub from which all services necessary to expand globally could be obtained. With expertise and solutions in small parcel shipping, tax registrations, importer of record, international returns, product compliances & customs clearance, Frisbi connects small business owners and eCommerce giants alike to the entire world, on their own terms.
Frisbi (frisbi.com) has 268 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
268 approved reviews, newest moderated first
Bob M.
Very easy to deal with and they helped me with my vat registration. Always checking in to see how I’m doing with my next shipment
Reply from FrisbiDec 18, 2020
Thank you so much for your review, Bob. We always look forward to serving you.
Michael
Shipping was quick
Reply from FrisbiDec 14, 2020
Thank you so much for your review, Michael. We always strive hard to provide the best service we can.
Music-maker
I’m fussy and insisted on helpful customer service. They delivered. However, recently an international shipment had damage issues and they did not help. In another case, their shipper charged me twice as much after their pre-shipment quote even though my packages’s weight and dimensions were checked before delivery. I’ve stopped using them. I found another company.
Reply from FrisbiDec 11, 2020
Thank you for the review Music-maker. Seeing comments like these make it all worth it. We are committed to provide our services with love and care.
Maier B.
Charmaine is amaizng she is so caring and always goes the extra mile!
Reply from FrisbiDec 11, 2020
Thank you for the review, Maier. We always make sure to go the extra mile for our customers.
Nussy K.
Great Experience! and very helpful
Reply from FrisbiNov 18, 2020
Thank you for the review, Nussy. We are always ready and willing to help for your shipping needs!
Andy
Great web portal that is intuitive to navigate and great e-mail/phone customer service!
Reply from FrisbiNov 9, 2020
Thank you, Andy. We make sure to always provide the best for our customers and clients.
Ignacio R.
The First Choice Shipping Team provides exceptional service; their follow up is outstanding, and are always very helpful and willing to support the customer when needed. The whole group is out of the ordinary and especially Toby Joseph that has been very professional and reliable when working on our shipments.
Reply from FrisbiNov 9, 2020
Thank you for the feedback Ignacio. We always try our best to provide exceptional service. We're looking forward to working with you for a long time.
Shakir M.
Great service from the team at First Choice Shipping, particularly Kreindy who responds to all my emails promptly and deals with all my requests efficiently. We are confident that our products are safe in transit and delivery with First Choice Shipping. Would definitely recommend using First Choice Shipping!
Reply from FrisbiNov 6, 2020
Hi, Shakir. Thank you for your review. We will do our best to give you the best service possible all the time.
