Honesty, pricing, process and quality scores appear once 5 customers have rated them.
About Front Signs
Front Signs is the largest sign shop in Burbank, California, with a comprehensive list of products and services. The company offers more than 30 types of tailored signage solutions for every occasion. Their services include everything from sign design and manufacturing to installation and beyond.
Front Signs (frontsigns.com) has 622 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
We truly appreciate your business and are very happy with our new logo sign in our lobby! It looks amazing, and we couldn’t be happier with how it turned out. Thank you for your excellent service and for helping bring our vision to life.
We look forward to continuing our business relationship with you and working together on future projects!
Samar & FVPA Team
Reply from Front SignsOct 21, 2026
We are glad you enjoyed your experience working with us to create your new lobby sign. It is wonderful to hear that the final design
met your expectations. We appreciate your kind words about our service, and we look forward to collaborating with you on other projects. Thank you for taking the time to share this very positive feedback with us.
EB
Edward B.
Do Not Hire Front Signs
I hired Front Signs in May 2026 for an exterior sign for a restaurant in Westlake Village and paid a 50% deposit of $2,884.62. Four months later I have no sign, and they are still holding onto all of my money and refusing to refund me the money I am owed.
Before I placed the order, I asked their rep directly whether the sign would be acceptable to the City. He wrote back that he had prepared the quote "so that it aligns with Westlake village sign restrictions," and that the sign "shouldn't be an issue." I also asked, in writing and before paying anything, what the minimum deposit could be in case the City denied the request -- I said specifically that we did not want to spend 50% and then have the city deny it. Nobody told me that the permit and survey charges would be kept regardless of the outcome. They sent a credit card authorization form and took 50%.
In August they told me the sign could not be permitted as designed, that it would require a master sign program modification by the property owner, and that Front Signs was "unable to help with this."
I asked for a refund on August 7. On August 10 their rep agreed, with no conditions, and asked where to mail the check and who to make it out to. The check never arrived. When I followed up in September, I was told the refund had been reduced by $1,050 -- $700 for a permit that was never issued, and $350 for a site visit where their representative was at my property for only a few minutes. The deduction was decided internally in August. I was never told about it.
The rep who made all of these promises no longer works there.
I offered to pay a reasonable amount for the site visit. They refused, and told me they would send the bill to collections.
My advice: get every representation about permits in writing, find out exactly what is refundable before you pay anything, and think hard before putting 50% down with this company but better never hire them!!!
Reply from Front SignsOct 20, 2026
Thank you for sharing your feedback. We take our customers’ concerns seriously and would like to clarify a few important points regarding this project.
As outlined in our proposal, cancellation fees and charges for services rendered were applicable in the event the project could not proceed. These terms were disclosed in the proposal and were not hidden. Our company does not provide services free of charge, and we charged for the work and services performed throughout the process, including the applicable permitting-related work and site visit.
While we understand your disappointment that the sign could not move forward as originally planned, our team invested time and resources into the project before the permitting limitations became clear. The fact that a project cannot ultimately proceed does not mean that the professional services already performed are provided at no cost.
We understand that this was not the outcome you had hoped for, and we regret that the situation led to frustration. However, we believe it is important to distinguish between a project that cannot be completed due to permitting requirements and a company failing to provide services. We stand by our contractual terms and our decision to charge for the services rendered in accordance with the proposal.
We remain committed to transparency, professional service, and fair business practices, and we appreciate the opportunity to clarify our position.
EB
ESSA Beverly H.
Beautiful window and door signage
Front Signs made and installed the window and door decals for my clinic,, and I’m really happy with how they turned out. Manuel was patient with my questions and revisions, and the installer helped me get the placement just right. The finished signage looks clean and elegant. Thank you to the team!
Reply from Front SignsOct 21, 2026
We are glad you enjoyed your experience with our team. We appreciate your kind words about our patient assistance during the design process and the help provided during the installation. We are happy to hear that the final look of your clinic signage met your expectations. Thank you for your feedback.
LM
Lena M.
Our entire experience was great
Our entire experience was great. Wonderful customer service (Roy); Helpful, Great Installation Process, and my sign is beautiful. Thank your Front Signs.
Reply from Front SignsOct 21, 2026
We are glad you enjoyed your experience with our team. We appreciate your kind words about our helpful service, smooth setup, and the product we created.
VV
Vahe V.
They said will increase the quality but…
They said will increase the quality but add some pixels on my sign
RC
Reside Custom H.
Excellent quality and Service
I had a great experience with Front Signs. The team was responsive, professional, and easy to work with throughout the process. Communication was excellent, and the finished sign came out beautifully — clean, professional, and exactly what we needed. I was very pleased with the quality and service and would definitely use Front Signs again.
Reply from Front SignsOct 21, 2026
We are glad you enjoyed your experience with our team. We are happy to hear that our clear communication, professionalism, and responsiveness made the process smooth for you. Delivering a clean, high-quality product that perfectly fits your needs is always our goal. We appreciate your kind words about our service and look forward to working on your future projects.
AP
Arc Point L.
Communicative and responsive
Communicative and responsive
Reply from Front SignsSep 30, 2026
Thank you for the great feedback. We're glad to hear you had a positive experience with our team.
SI
Saviynt I.
Professional and precise sign installation
Customer service was great. The installers were friendly, professional and precise. Our sign looks a-mazing - great job!!
Reply from Front SignsSep 30, 2026
We're so happy to hear that our customer service and installers provided you with such a positive experience. We appreciate your kind words about your amazing new sign!