Excellent
Based on 10,474 reviews
Froya Organics4.7Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Handmade skincare from arctic plants. Stop aging, rosacea, acne, psoriasis, eczema, dark circles, joint pains, and eye bags in days. 0 water, fillers or nasty chemicals used. 80,000+ women with transformed skin. Better skin in 60 days or money back. Free shipping on all orders over $40.
Froya Organics (froyaorganics.com) has 10,474 customer reviews on Folks Told, with an average rating of 4.7 out of 5.
10,474 approved reviews, newest moderated first
Shelly K.
My representative was helpful and responsive.
Reply from Froya OrganicsJul 6, 2026
Hey Shelly! So glad your representative was helpful and responsive for you. Thanks for the kind words! All the best, Tobias @ Frøya
Stephanie
Had an issue with my order and reached out to customer service via email. I quickly received a reply and a resolution.
Reply from Froya OrganicsJul 6, 2026
Hey Stephanie! So glad you got a quick reply and resolution when you reached out. Thanks for the feedback! All the best, Tobias @ Frøya
Kasey M.
Helpful and solved my issue
Reply from Froya OrganicsSep 23, 2026
Glad we could help and get that solved for you, Kasey! Thanks for the feedback. All the best, Tobias @ Frøya
Jeanette B.
Lovely products — and equally amazing customer service. I had somehow (inadvertently) signed up for an “auto ship” option, which would have been more than I need. When I submitted a request to discontinue, it was done immediately! Thank you, Froya, for treating your customers so well.
Reply from Froya OrganicsSep 23, 2026
Hey Jeanette! Glad we could cancel that auto ship right away for you, no hoops needed. Thank you for the kind words, we really do try to make things easy whenever we can. All the best, Tobias @ Frøya
AS
I love Froya products AND their customer service. The face balms are clean, pure and do wonders for my skin. The hair products are excellent for post menopausal women and hair loss. I have lots of new growth on my forehead after using the shampoo and serums.
Reply from Froya OrganicsSep 23, 2026
This is so wonderful to hear!! Clean, pure face balms are exactly what we aim for, and it means a lot that the hair line is helping with post menopausal hair loss too. New growth on your forehead is such a great sign, thank you for sharing this. All the best, Tobias @ Frøya
Valerie M.
I just love these products!! They make my skin feel so soft & smooth!! I love the fresh scent! And their customer service is amazing!
Reply from Froya OrganicsJul 19, 2026
Hey Valerie! Soft, smooth skin and a fresh scent, that's exactly what we're going for!! So happy you're loving the products and that our customer service made it even better. All the best, Tobias @ Frøya
LAURA S.
Extremely responsive, friendly, helpful
Reply from Froya OrganicsJul 19, 2026
Hi Laura! So happy our team could be responsive, friendly, and helpful all at once, that's the goal! Thanks for the kind words. All the best, Tobias @ Frøya
Ha H.
BE WARN, THEY ARE SCAMMERS! I bought off this website last year and no issues, this year I restock and bought over £100 worth of goods, i recieved nothing, I contacted them twice and no response, I managed to track down froya customer services email they claimed i raised it with incorrect website but how could it be when is the SAME WEBSITE I used, i lost ny money and no products NEVER AGAIN
Reply from Froya OrganicsJun 30, 2026
Hi Ha Hoang, We are truly sorry that this has happened to you. We completely understand how upsetting and frustrating this must be. However, as we explained in our email correspondence, this purchase was not made through Frøya Organics. Unfortunately, you placed your order through a fraudulent website impersonating our brand. After reviewing the email attachment you sent us, we were able to confirm that it contains links directing to www.froyaorganicsskin.com, which is not our official website. It also shows an order number #1130, Frøya Organics order numbers always begin with "FO" followed by more than six digits (for example, FO1234567) These are clear indicators that the purchase was made through a fraudulent website, not through Frøya Organics. We have advised you to contact your bank to dispute the transaction, as the payment was not made to Frøya Organics, and we are actively taking legal action against these fraudulent websites. We'd also like to take this opportunity to warn other customers that our only official website is www.froyaorganics.com If you are ever unsure, please contact us before placing an order, we'll always be happy to verify that you're purchasing from the genuine Frøya Organics store. We sincerely hope your bank is able to recover your funds as quickly as possible. Best.
