Honesty, pricing, process and quality scores appear once 5 customers have rated them.
About Froya Organics
Handmade skincare from arctic plants. Stop aging, rosacea, acne, psoriasis, eczema, dark circles, joint pains, and eye bags in days. 0 water, fillers or nasty chemicals used. 80,000+ women with transformed skin. Better skin in 60 days or money back. Free shipping on all orders over $40.
Froya Organics (froyaorganics.com) has 10,474 customer reviews on Folks Told, with an average rating of 4.7 out of 5.
Response was very timely and helpful. My issue was resolved quickly. It was so refreshing to work with this level of competence regarding customer support.
Reply from Froya OrganicsJul 19, 2026
Hey Diane! So glad we could resolve your issue quickly and give you that level of competence you were hoping for. Thanks so much for the kind words!
All the best,
Tobias @ Frøya
EM
Emma
Great customer service
Great customer service
Reply from Froya OrganicsJul 19, 2026
Hey Emma! Thanks so much for the kind words, glad we could take good care of you!
All the best,
Tobias @ Frøya
SA
Sara
Great support sorting out my order
Great support sorting out my order. Thank you!! P.s Love your products!
Reply from Froya OrganicsSep 22, 2026
Hey Sara! So glad we could sort out your order, and love hearing you're loving the products too. Thank you!
All the best,
Tobias @ Frøya
LM
Linda M.
Protects and moisturizes my skin very…
Protects and moisturizes my skin very well and works well as a base for my foundation, the balm for itchy skin reactive skin
Reply from Froya OrganicsSep 22, 2026
Hey Linda! Love that it protects and moisturizes so well it works as a great base for makeup, and glad the balm is helping with the itchy, reactive skin too. Thanks so much for sharing!
All the best,
Tobias @ Frøya
SA
Samwise
Scam?
Ordered the wrinkle cream - it arrived wrapped in a black bin bag. The pot isn’t branded Froya, it is some other make not advertised on their site. Label is barely legible on the box and there is no label on the pot. I’ve emailed customer services multiple times for a refund and had no response. Has all the hallmarks of a scam site and fake product.
Reply from Froya OrganicsJun 29, 2026
I'm truly sorry to read what you've described. It's very concerning to hear.
Based on what you've explained, this does not appear to be one of our products. All genuine Frøya Organics products are clearly branded with the Frøya name, and they are never shipped or packaged in the way you've described.
We're concerned that you may have unfortunately purchased from a fraudulent website or received a counterfeit product pretending to be Frøya.
Please contact me directly at [email protected] and ask to speak with a manager. If possible, include photos of the product, the packaging, and let me know where you placed your order. This will allow us to investigate immediately and report anyone illegally using our brand.
We take situations like this extremely seriously and will do everything we can to help.
Kind regards,
Frøya Organics
LB
Lisa B.
Froya mature skin balms are worth every penny
First off, I seek out organic, chemical-free skin care at all costs and sometimes it’s hard to find quality in that arena. Secondly, this review is not incentivized nor am I affiliated with froya. I have read many of the reviews here before leaving my own and it’s amazing how utterly critical and ridiculous some people are. I’ve been using the mature skin system for over a week now, so not super long but long enough to see results. First of all, the balms are absolutely amazing. I was already using an organic, oil-based moisturizer with sea buckthorn and had no real expectations with froya nor intent to switch. I’ve been around the block with skin care as a 50-something, well-maintained woman. The arctic plants and arnica intrigued me enough to try it. The consistency is beautiful, this is not a traditional cream. These are concentrated balms. You do not rub a bunch on your face, people! A half to full pea-sized amount should cover an average sized face and neck. After toning I press it into the skin until it’s evenly distributed. No orange cast. Your skin should feel plump and bounce back when touched. I don’t even feel like I need moisturizer in the morning after using the night cream, and I’m super dry. There is nothing in these balms that should be changed. If you can’t figure out to use less, switch brands bc this formula is perfect. Your face turning orange or getting all over your clothes/sheets is user error, not bc balms aren’t great. Blaming froya for that and giving negative reviews isn’t fair. The earthy smell also isn’t bad at all, I can’t believe people complain about that. Now for the downside: something burns my eyes when I’ve pressed it near/over eyelid and I’m not sure which one, I’ll figure it out. I also don’t love the scrub, I can’t use that to remove eye make up so it isn’t really a useful cleanser for me. That being said, I’ll use it elsewhere as it is quite coarse anyway. Overall I’m impressed and highly recommend the system for mature skin. I’m hoping it will address dark spots eventually as I use it. They’ve done a great job with these lovely ingredients and products and I wish froya a long business career.
Reply from Froya OrganicsSep 22, 2026
Hey Lisa, wow, thank you so much for taking the time to write such a thorough review, and for defending the brand against some of the unfair reviews out there!! That pea-sized amount tip is spot on, these balms really are concentrated. Sorry to hear about the burning near your eye area though, that's not something we want, please reach out to our support team so we can help figure out which product it might be. Totally fair on the scrub not working for eye makeup removal either, that's good feedback. Really appreciate you giving the mature skin system a real shot and hoping it keeps helping with those dark spots over time.
All the best,
Tobias @ Frøya
MP
Melissa P.
I love these products!
I love the products as I want to be using natural, effective products and they really do the job. I enjoy the newsletter and love the convenience of getting everything delivered to my door, especially a lovely free gift for subscribing. I am very happy.
Reply from Froya OrganicsJul 17, 2026
Melissa, this is wonderful to hear!! Love that the natural, effective products are actually delivering for you, and that the newsletter and free subscriber gifts add a little extra joy to the delivery too. Thank you for being so happy with us!
All the best,
Tobias @ Frøya
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Ruth R.
Enquiring about sample pots
I have not bought the product yet - I was asking if I could pay for some sample pots first.
The wee help bot explained that this service is coming but unable to provide an exact date.
I will revisit the Frøya website again in a couple of months to see if this service is up and running yet.
A great experience with the wee bot ❤️🤗❤️
Reply from Froya OrganicsJul 17, 2026
Hi Ruth, thank you for checking in about sample pots! Sorry we don't have an exact date yet, but it is something we're working on getting up and running. Really glad the wee help bot gave you a good experience in the meantime. Hope to see you back in a couple months when it's ready!
All the best,
Tobias @ Frøya