Froya OrganicsReviews of froyaorganics.com

Love the Anti-Age & Insane Glow Day Balm, it is my second jar. It makes me good face instantly. Special mention to the customer service. I raised a question about the texture of the product and they replied me very quickly with a meaningful explanation and advice. Very trustable brand for me. [Patricia]

I am 41, I have tried everything you can imagine on my skin to achieve the glow and youthful look I wish I could attain. Froya has delivered so much of what I’ve been searching for. My skin feels refreshed, bright and vibrant. It’s been about a little over a week and I have been consistent with applying all of them and I am pleased with my results.

Want to share my recent experience with Froya Organics. I initially noticed a charge on my account that I did not recognize and contacted them immediately. Their customer service responded right away, clearly explained the situation, and helped me understand that the charge was linked to a subscription I had unintentionally activated. As soon as I clarified that this was not my intention, they promptly cancelled the subscription package and issued a full refund without any complications. Truly appreciate how professional, transparent, and efficient their team was through the process. Everything was resolved within the same day, which is something I value highly as a customer. Based on this experience, I can say Froya Irganics is a reliable and trustworthy company with excellent customer service. Thanks for your support. Victoria Perez

Froya Organics is an outstanding company. Great customer service. The products I have been using have gone above and beyond my expectations. Exceptional quality and they work! I will definitely be purchasing from Froya Organics again and again.

Froya’s products probably would be a good fit for some people. Unfortunately, the products did not work for my wife as the facial daily and nightly creams are super greasy and thick (think Aquafor ointment). This thick, oily facial product would not really work well for most people as it is not lightweight or non-greasy. My wife was concerned it would ruin her clothes as she also wears facial creams and the like on her neck. After trying the product, it was clear it wasn’t a good fit, so we wrote the company under their 60 day happy guarantee. After trying to contact them twice via email to their support email address, they literally never responded. After looking more deeply into their “happy guarantee”… which is simply marketed as a simple happy 60 day money back guarantee… but it is anything but that. In order to provide this “money back service”, they want you to send a photo of yourself prior to using the product. They say that they send an email to get that when you order, but they do not. They then want you to use the product for a full 60 days. Not reasonable or possible for a product is super greasy and heavy… my wife is not going to wear super greasy facial creams for the full 60 days. She did try it for 3 weeks and found her current regimen to be fully superior to their product. Lastly, they want you to send in a final photo after a FULL 60 days so they can review your before photo and after photo to determine whether you should be happy. It’s a total scam and not how they clearly market their “happy guarantee.” Long story short… don’t fall for their marketing (which is very good by the way) as their products do not meet their level of expertise in marketing … or should I say positioning their marketing to get their customers to think something is true but is not. In my day, they simply called that lying. Update 3/26/2026: Erikah from Froya reached out to me personally to better understand my experience. Upon providing her with the documentation of all that I did to try to resolve the issue (before posting my review), she researched exactly what caused the breakdown in communication which was determined to be a technology issue on their end causing their team to not be properly alerted to the issues we were having with their product. She escalated the tech issue to get the problem resolved and fully refunded my purchase per the 60 day guarantee. I have amended my review to reflect the service that was provided, but did limit the number of stars due to my initial experience in trying to get the issue we were having resolved. Thank you Erikah for your help! It is much appreciated!

I LOVE the products! I can already see the difference in the skin on my face!

I was tempted to try Froya Organics due to an Instagram ad with lots of glowing comments underneath. I chose their complete set, with an additional acne and rosacea balm. Like many people, I was automatically enrolled into a subscription and promised a 'free gift'. I followed up about the gift, which never arrived, with no success. I opted to cancel my subscription- the day glow balm turns my face orange, the products are greasy and make up doesn't sit well on them, and the acne and rosacea did nothing for either issue. However it turns out that the 'cancel' button cancels the cancellation, which is misleading. I was then emailed that I my order was being prepared and was charged over £100. I emailed, explaining that I'd understood my subscription had been cancelled and requesting that they cancel the delivery and refund me. I was told I'd need to wait until the delivery had arrived and could then return for a refund. Once the delivery arrived, I requested a postage label for refund and was told I'd need to request this at the Post Office. I had to pay for tracking, which was £4.25. That was nearly a month ago, and I am yet to receive an acknowledgement or refund from Froya. I have emailed them a number of times with proof of postage receipt and requesting an update and refund. They rely on AI bots that fill their responses with bee and flower emojis and platitudes, but no actual resolution. Please think twice before signing up to this company. I have had an awful, expensive, and frustrating experience.

This is one amazing product! It has truly worked on my rosasea itching, not just on my face but certain spots on my scalp and ears.