Excellent
Based on 10,474 reviews
Froya Organics4.7Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Handmade skincare from arctic plants. Stop aging, rosacea, acne, psoriasis, eczema, dark circles, joint pains, and eye bags in days. 0 water, fillers or nasty chemicals used. 80,000+ women with transformed skin. Better skin in 60 days or money back. Free shipping on all orders over $40.
Froya Organics (froyaorganics.com) has 10,474 customer reviews on Folks Told, with an average rating of 4.7 out of 5.
10,474 approved reviews, newest moderated first
Michelle H.
Not sure that this really helps with wrinkles, but it feels great.Smells great.
Reply from Froya OrganicsFeb 26, 2026
Hey Michelle! Feels great and smells great is honestly such a win. Give it a little more time with consistent use and we think you'll start noticing some changes with the wrinkles too. But we're really glad it's feeling good on your skin! All the best, Tobias @ Frøya
Mama
Got quick response and hopefully helpful advice.
Reply from Froya OrganicsFeb 26, 2026
Quick response every time, that's what we aim for! Really hope the advice turns out to be helpful for you. Don't hesitate to reach back out if you need anything else. All the best, Tobias @ Frøya
Cindy D.
I was unsure, but intrigued. It turns out I Love this product and will continue to use it.
Reply from Froya OrganicsFeb 26, 2026
Cindy, this is so great!! From unsure to "I LOVE this" is the best kind of update. We're thrilled you gave it a shot and that it won you over. Welcome to the Frøya crew! All the best, Tobias @ Frøya
Anne A.
I have been using Froya for 2 weeks. My skin feels more moisturized, but it is too early to determine anything else. The light scent is like earthy beeswax, and that works for me. I will be 70 in 2 weeks, so will update as time goes on. I like the products so far.
Reply from Froya OrganicsFeb 26, 2026
Anne, this is such a lovely update, thank you!! And happy almost-70, that's a big one!! The earthy beeswax scent is one of my favorites too, so cozy. Two weeks is still early days and the moisturizing effect is usually just the beginning. Really excited to hear how things progress. Update us whenever you're ready! All the best, Tobias @ Frøya
Johanna H.
JK was super helpful. I was really struggling to figure out how to upload my before photo and fill out the guarantee form. They really hung in there with me and my efforts. Several e-mails later, and I got it done. I was also impressed with the swift response time. I didn't have to wait a day or more for help, it was all within about a 1 hour time frame. WOWOWOW. Thanks. Johanna Hattendorf
Reply from Froya OrganicsFeb 26, 2026
Johanna, WOWOWOW right back at you!! Uploading the before photo and filling out the guarantee form can be a bit tricky and JK hanging in there through several emails to make sure you got it done, that is so amazing to hear. Response time within an hour, that's the goal every single time. Thank you so much for this!! All the best, Tobias @ Frøya
Amaru Transformatie - Nicole M.
Helaas was de blemish & redness stopper niet geschikt voor mijn huid. Na contact met de klantenservice kreeg ik direct mijn geld terug en mocht ik de andere producten gewoon houden. Uitstekende service, jammer dat het voor mij niet werkte 🙏🏻
Reply from Froya OrganicsFeb 26, 2026
Nicole, so sorry the blemish and redness stopper wasn't the right fit for your skin. But really glad our customer service team could sort it out quickly with a full refund and let you keep the other products. That's exactly how it should work. Really appreciate you sharing your experience, and we hope the other products keep treating you well! All the best, Tobias @ Frøya
Barbara F.
I needed to cancel an order at the last minute due to my overstock. I reached out through customer support and they were able to not only make the cancellation but were extremely gracious and kind about it.
Reply from Froya OrganicsFeb 27, 2026
Hey Barbara! No worries at all, things happen! We're just glad we could get that sorted for you smoothly. That's what we're here for. Whenever you're ready to order again, we'll be here. Thanks for the kind review! All the best, Tobias @ Frøya
FiveMs
I cancelled my subscription weeks ago — or at least believed I had — yet was charged again. The cancellation process itself is unnecessarily difficult and feels deliberately designed to wear customers down. Instead of a clear, straightforward cancellation, the site forces you through multiple screens filled with offers, discounts, and prompts encouraging you to keep the subscription. You must click through several “are you sure?” stages and alternative offers before the system will even acknowledge your request. I am not exaggerating when I say it took numerous steps just to attempt to cancel, leaving me unsure whether it had actually gone through. When I contacted support, I received what appeared to be an AI-generated response promising escalation to a “human.” No one ever followed up, and despite ample time to intervene (the Australian distributor is based in NSW), the order was shipped anyway. That alone speaks volumes about how customer concerns are handled. The products themselves were equally disappointing in my personal experience. Each item had almost the exact same consistency, only differing in colour. They left my skin feeling heavy, oily and greasy, and I experienced a significant increase in sebum production that led to severe sebaceous hyperplasia — something I had never dealt with before using these products. I’ve since had to invest in additional medical-grade skincare just to calm my skin. The oils also stained my pillows, and overall the range felt overpriced with little value for money. Between the confusing, multi-step cancellation process, the lack of genuine human support, and my personal results using the products, this has been one of the most frustrating customer experiences I’ve had. If you are considering a subscription, proceed with caution and keep records of every interaction
Reply from Froya OrganicsFeb 25, 2026
Hei, We’re sorry to hear that this was your experience, We would like to clarify that our subscription model is designed as a convenience and benefit for customers who wish to receive ongoing deliveries without having to reorder each month. We were therefore surprised to read that the cancellation process felt complicated, as the customer portal is designed to be straightforward and user-friendly, allowing customers to cancel directly within their account in just a few steps. Our goal is always to make subscription management simple and transparent but I’m very sorry that it didn’t feel that way for you. Regarding timing, subscription renewals are processed automatically on the scheduled renewal date. If a skip or cancellation is made after the order has already been processed, the shipment may proceed as the fulfillment system moves quickly once an order is confirmed. We also want to clarify that while automated acknowledgments may confirm receipt of inquiries, all customer cases are reviewed by a human support specialist. We take customer communication seriously. As for the products, skincare is highly individual. While many customers experience positive results, we understand that not every formulation works for everyone. We would welcome the opportunity to review your specific case in detail. Please feel free to contact us directly at [email protected] so we can look into the timeline and assist further. Thank you so much Erikah Customer Support Manager
