Reply from Froya OrganicsDec 11, 2025
Hi Paula,
Thank you so much for sharing your experience.
Our Mature Skin line is a very rich, concentrated formula designed to work gradually over time. Because it focuses on long-term improvement — elasticity, hydration balance, fine lines — most customers begin noticing real changes after consistent use for around 60 days, which is the full recommended treatment period. Using too much product at once can also prevent proper absorption and may leave the skin feeling oily, so applying a very small amount is key.
Every skin type responds differently, and sometimes just a small adjustment in how the product is used can make a big difference.
I tried to locate your order in our system so I could review your case in detail, but I wasn’t able to find it based on the information available here. Could you please contact us directly at [email protected] ?
This will allow me to identify your order, understand your experience more clearly, and offer you the best possible support, whether that means guiding you with correct application, discussing alternatives, or exploring other options together.
I truly want to help you feel supported and taken care of.
Warm regards,
Erikah — Frøya Customer Support