Ricky B.
Kelly was great
Kelly was great ! I will definitely recommend FYTOO not just for the affordable eyeglasses. But also i have to say that they have an awesome customer service Kelly fixed everything

Excellent
Based on 10,689 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Shop Eyeglasses Shop Sunglasses FYTOO boasts a powerful supply chain system, continuously investing heavily in building an intelligent system, constantly optimizing user experience, and providing personalized customized services and a comprehensive after-sales service system. We have gained the love and trust of users in more than 200 countries. FYTOO is always committed to providing more users with clear vision and a wonderful shopping experience. We believe that prescription glasses should be high-quality, affordable, and fashionable. Find Your Perfect Fit at FYTOO Our frames are inspired by talented eyewear designers. Whether you prefer a classic, sophisticated look or a bold, trendy statement, we've got you covered. Plus, we offer a range of lens types to enhance your vision and comfort. Choose from Progressive lenses, Blue Light Blocking lenses, Photochromic lenses, and more. You can add lenses to any frames you like, creating a personalized pair that's all yours. Your Satisfaction, Our Mission At FYTOO, we're committed to providing a worry-free shopping experience. Whether you have questions about frame styles, lens selection, or need help with your order, please don't hesitate to contact us - our passionate and friendly experts will be happy to help, ensuring that you receive your perfect pair of glasses quickly, efficiently, and with a smile. Trust us to take care of your eyes.
FYTOO (fytoo.com) has 10,689 customer reviews on Folks Told, with an average rating of 4.6 out of 5.
10,689 approved reviews, newest moderated first
Ricky B.
Kelly was great ! I will definitely recommend FYTOO not just for the affordable eyeglasses. But also i have to say that they have an awesome customer service Kelly fixed everything
Ivis R.
Summer was very respectfully and the response time was very low.
Stanley Eugene B.
I am very happy with my glasses from FYTOO. I have purchased 4 complete pair of the Patsy there my favorite I wish you offered more colors in the Patsy frame. I also have a few complete pair in other styles.
Jessica
I will definitely recommend FYTOO not just for the beautiful, stylish and affordable eyeglasses. But also i have to say that they have an awesome customer service. I'm impressed. And I recommend them 200%
Pamela
I received support from (Summer). She was very responsive with responding to all of my emails in the timely manner. I didn't have to wait long to get a reply back from her which was very helpful. At first I think we were initially working with two different order numbers, which was resolved. She later provided the information to me regarding my order and followed up on every request that I sent to her. It was a pleasure to work with Summer, and again, I truly appreciate how fast you responded to my messages.
Ms M.
False information regarding return process….In order to be issued a refund your item has to be returned back on your expense and it goes through customs meaning it’ll cost your more than the purchase of the frames itself. SICKENING! So unfortunately because it’s COSTLY you’re stuck with glasses that serves no purpose because the ITEM does not match the online picture….never again FYTOO.
Reply from FYTOOOct 23, 2026
Thanks for your feedback and we're deeply sorry for this problem. In cases where the return is not due to a quality issue, the customer is responsible for the return postage. We have only one return address, which we have been using for many years. To better help you solve this problem, our team has emailed you. Please kindly check your email or spam folder. We're looking forward to your reply.
Laurie R.
I ordered my prescription glasses, and the price is great. I had some issues with the delivery of my order, but I called customer service, and they immediately took steps to ensure I would receive my package. I love both the service and the products.
Ana R.
I have bought 2 pairs of glasses and the quality is great for the price. Their customer service has also been very helpful and overall happy with my frames.