FYTOOReviews of fytoo.com

Vision & Hearing
8825 53 AVE ELMHURST, New York, New York

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4.6

Excellent

Based on 10,689 reviews

FYTOO4.6

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What customers rate

Honesty, pricing, process and quality scores appear once 5 customers have rated them.

About FYTOO

Shop Eyeglasses Shop Sunglasses FYTOO boasts a powerful supply chain system, continuously investing heavily in building an intelligent system, constantly optimizing user experience, and providing personalized customized services and a comprehensive after-sales service system. We have gained the love and trust of users in more than 200 countries. FYTOO is always committed to providing more users with clear vision and a wonderful shopping experience. We believe that prescription glasses should be high-quality, affordable, and fashionable. Find Your Perfect Fit at FYTOO Our frames are inspired by talented eyewear designers. Whether you prefer a classic, sophisticated look or a bold, trendy statement, we've got you covered. Plus, we offer a range of lens types to enhance your vision and comfort. Choose from Progressive lenses, Blue Light Blocking lenses, Photochromic lenses, and more. You can add lenses to any frames you like, creating a personalized pair that's all yours. Your Satisfaction, Our Mission At FYTOO, we're committed to providing a worry-free shopping experience. Whether you have questions about frame styles, lens selection, or need help with your order, please don't hesitate to contact us - our passionate and friendly experts will be happy to help, ensuring that you receive your perfect pair of glasses quickly, efficiently, and with a smile. Trust us to take care of your eyes.

FYTOO (fytoo.com) has 10,689 customer reviews on Folks Told, with an average rating of 4.6 out of 5.

Also known as: fytoo.com
Website: fytoo.com
Category: Vision & Hearing
Location: New York, New York
Listed on Folks Told: 2026

FYTOO reviews

10,689 approved reviews, newest moderated first

Bernie B.
Aug 18, 2025
I got two frames and lenses
I got two frames and lenses. The frames offered are unique and fun to wear. I had transition lenses put in one pair which was a first for me. I love both pair of glasses and would definitely buy from Fytoo again. The prices are very reasonable. The glasses shipped in a very reasonable time frame. Very happy with my purchase.
Reply from FYTOOAug 19, 2025
Thank you so much for your wonderful review! We’re delighted to hear that you’re enjoying both pairs of glasses — especially trying transition lenses for the first time. It’s great to know you love the unique and fun frame styles, and that the reasonable pricing and smooth shipping made your experience even better. We truly appreciate your trust in Fytoo and are so glad to know you’d choose us again.
Tiara C.
Aug 18, 2025
Good customer service!
My lenses didn’t work for me, customer service fixed it for me and replaced the whole thing.
Reply from FYTOOAug 19, 2025
We're sorry for any misunderstanding caused. Our return and exchange policy explained that the customer could get the return address by contacting our customer service. Meanwhile, after you contacted us, we replied to you. But we didn't get back from you. To better assist you, our agent has emailed you. Please check your email or spam folder. We're looking forward to your reply.
Freida B.
Aug 18, 2025
I put the wrong prescriptioni and I…
I put the wrong prescription and I contact them. They contact me back , and they said they will send me another pair of glasses . And I really appreciate that , 😊
Reply from FYTOOAug 19, 2025
Thank you for sharing your experience! We’re so glad you reached out and that our team was able to help get everything sorted quickly. Mistakes can happen, and we’re always happy to make it right. We truly appreciate your kind words!
Gina H.
Aug 18, 2025
It a great company
Well their customer service is awesome. I haven’t had an issue with any eye glass frames that I have ordered. They arrive in a timely manner. My experience with FYTOO has been great. I give a five star rating. And yes I would recommend them to everyone. Thank you
Reply from FYTOOAug 19, 2025
Thank you so much for your glowing review and five-star rating! We’re thrilled to hear you’ve had such a smooth experience in Fytoo — from the timely deliveries to the quality of your frames. It means a lot that you would recommend us to others, and we’re so glad our customer service has stood out to you. We truly appreciate your trust and support!
KEVIN
Aug 18, 2025
Stylish, but not useable
The prescription sunglasses are stylish and reasonably priced, but like with many online retailers, it’s hard to know exactly what you’re getting until you actually try them on. Shipping also took longer than expected—especially since I had ordered regular glasses from another company at the same time, and those arrived more than a week earlier. Unfortunately, the two pairs I received are extremely flat, which causes them to sit away from my face, allowing a lot of glare to come in from the sides and reflect off my cheeks making them difficult to use in bright conditions—which, of course, defeats the purpose of sunglasses. Overall, I can’t complain too much given the lower price point, but I don’t see myself wearing them often. They were intended for everyday use, but I’m already looking into alternatives that might work better.
Reply from FYTOOAug 19, 2025
We're sorry for the unpleasant experience. The long wait is caused by the customization of the prescription lenses, which took about one week to be finished. The order processing time is not included in the logistics time. In addition, we’re truly sorry that the Sunglasses didn’t meet your expectations in terms of fit and function. To better assist you, our agent has contacted you via email. Please kindly check it in your mailbox or spam folder. Thanks so much for your understanding.
customer
Aug 18, 2025
Fast delivery & amazing quality
super fast delivery, items packaged well, great quality!!
Reply from FYTOOAug 18, 2025
Thank you for sharing your experience! We’re so glad you found the website easy to navigate and were able to pick out a unique pair that you love. It’s always our goal to make the process simple and fast for our customers. We truly appreciate your support of Fytoo!
Gary
Aug 18, 2025
New glasses are great
New glasses are great, very comfortable feel and fit. The quality is also great, very happy and satisfied as this is the first time ordering glasses with prescription online. The process of the purchase at Fytoo was relatively easy and smooth. Apart from some confusion over my own prescription reading, ordering and purchasing was really straight forward. Support service was also very friendly and understanding, too.
Reply from FYTOOAug 18, 2025
Thank you for sharing your experience! We’re so glad you found the website easy to navigate and were able to pick out a unique pair that you love. It’s always our goal to make the process simple and fast for our customers. We truly appreciate your support of Fytoo!
Juan Esteban Sanchez G.
Aug 18, 2025
I’m very happy with Fytoo
I’m very happy with Fytoo. Their products are of excellent quality, but what really stands out is their customer service: always attentive, quick to respond, and very friendly. You can tell they truly care about their customers, and that makes all the difference. I highly recommend this store, it’s been an excellent experience.
Reply from FYTOOAug 18, 2025
Thank you for sharing your experience! We’re so glad you found the website easy to navigate and were able to pick out a unique pair that you love. It’s always our goal to make the process simple and fast for our customers. We truly appreciate your support of Fytoo!

FYTOOReviews of fytoo.com

Rating breakdown

What customers rate

About FYTOO

More in Vision & Hearing, New York

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FYTOOReviews of fytoo.com

Rating breakdown

What customers rate

FYTOO reviews

I got two frames and lenses

Good customer service!

I put the wrong prescriptioni and I…

It a great company

Stylish, but not useable

Fast delivery & amazing quality

New glasses are great

I’m very happy with Fytoo

About FYTOO

More in Vision & Hearing, New York

EuroOptica™

Modern Day OptX

Contact Lens King Inc.

LensDirect.com

FYTOO reviews

I got two frames and lenses

Good customer service!

I put the wrong prescriptioni and I…

It a great company

Stylish, but not useable

Fast delivery & amazing quality

New glasses are great

I’m very happy with Fytoo