FYTOOReviews of fytoo.com

Reply from FYTOOMay 25, 2025

Thank you very much for your valuable feedback! Fytoo will continue to provide our customers with high-quality eyewear at affordable prices and new styles. We will also keep monitoring the logistics status of each package and promptly urge the logistics company to deliver the package as soon as possible! Thanks again for your love and support for Fytoo!😊️

Reply from FYTOOMay 25, 2025

There's nothing more gratifying than a customer satisfied with our customer service and products! If you can recommend our brand to a friend or family member we would appreciate it. We believe that every new customer will become our regular customer. Thanks again for your love and support for Fytoo!

Reply from FYTOOMay 25, 2025

Thank you for the love and recognition! We will definitely continue to work hard to do better! We also welcome you to continue to visit our website the next time you need glasses! Thank you again for your support of Fytoo!

Reply from FYTOOMay 25, 2025

We are very happy that you are satisfied with our glasses! We would appreciate it if you would recommend Fytoo to your friends and family! Thank you again for your love of Fytoo!

Reply from FYTOOMay 24, 2025

Thank you so much for your kind words and detailed feedback! We're truly sorry for the delivery issues you experienced in Italy — we understand how frustrating that must have been. We’re so glad our agent was able to step in and resolve the issue efficiently. Your compliments mean a lot. We look forward to serving you again in the future — hopefully with a smoother experience all around.

Reply from FYTOOMay 24, 2025

We're sorry for this issue. If you have any issues with the glasses after you receive the package, please contact us directly. If you feel the lenses are thick, you can select a higher lens index. The 1.56 lens index is indeed a little low for your prescription. To better assist you, our agent has sent you an email. Please check your email or spam folder. We're looking forward to your reply.

Reply from FYTOOMay 24, 2025

We’re very sorry to hear about your experience and truly understand your frustration. After the package is shipped, our agent will keep following up on the status of each package and ensure it's delivered quickly and successfully. Please rest assured that if there's any shipment exception, we'll also take responsibility for it. After receiving the customer's voicemail and email, we will respond in the shortest possible time. We're sorry that we didn't find your order record here. We would appreciate it if you could offer us more order information. You can also contact our customer service center. We'll try to help you out. Thanks so much for your understanding.

Reply from FYTOOMay 24, 2025

Thank you so much for your kind feedback! We're so happy to hear your first experience with us was such a great one! We’re glad everything got sorted and that your new pair is already on the way. Thanks for trusting us — we can’t wait for you to enjoy your new glasses!