Excellent
Based on 118 reviews
Game-Set-Match, Inc.4.8Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Game-Set-Match, Inc. was founded in 1989 by Adam Burbary, who began his tennis career in Aurora, Colorado and still lives locally today. After years of playing and teaching tennis, Adam opened the first location in Centennial, Colorado. The company established momentum through teaching as well as the retail business. Fast forward to today, the team operates four main locations, three in Colorado and two in Nevada. They also provide product to five pro shops in the Denver Metro area. Whether you’ve been playing for years or are new to the game, come stop by one of our locations today to meet our team and see the Game-Set-Match, Inc. difference first-hand. We’d love to help you with any of your racket sport needs.Shop us online; click the "Shop Online" link from our main menu
Game-Set-Match, Inc. (gamesetmatchinc.com) has 118 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
118 approved reviews, newest moderated first
Joyce
I have tried to reach them and have been unable to. You have to leave a message and so far after 2 days have heard nothing. Poor customer service.
Reply from Game-Set-Match, Inc.Apr 16, 2026
Hi Joyce, I'm sad to hear you had a bad experience. I'd like to hear more about what happened if you are willing to share. Situations like this are great for training. We truly strive to provide the best quality customer service. I will send you an email.
Lisa
The shoes came in a timely manner. They were not the shoes we initially ordered, but my daughter ended up liking them better. They were similar in color.
Reply from Game-Set-Match, Inc.Mar 10, 2026
Hi Lisa. I'm so sorry about that color mixup. But so happy your daughter liked them. We really appreciate you taking time to write a review as well. I hope we get to see you back again soon. You can always call us if that's easier.
Laurie D.
Hi! I’m new to Tennis. I went to Game-Set-Match here in the South Metro area of Denver (County Line Rd and Quebec). I chose Game-Set-Match due to the positive reviews. I was not disappointed! Jeret welcomed me, introduced himself, then stepped forward to assist immediately. So thankful for his guidance! Thank You Jeret!
Reply from Game-Set-Match, Inc.Feb 20, 2026
What a great testimony Laurie! Thanks for sharing your great experience at our Centennial, CO location. Jeret is truly awesome and a great asset to GSM, Inc. So glad you had a great experience. We will pass your kind words on to Jeret!
FITZGERALD
ordering and shipping were pretty painless. The part I ordered did not fit very well and I needed to cut it to fit.
Reply from Game-Set-Match, Inc.Feb 20, 2026
Hi there. Thank you for the review. I'm a little concerned about what happened. The grommet set you purchased was for the Pure Aero/Team/Tour/Lite/Jr 2019 Yellow tennis racquet. You should not have had to cut or modify if at all if you ordered the correct item. Please verify that the racquet you have is a Pure Aero 2019 standard item, or one of the varieties listed above. If not, you should email us a photo of your racquet so we can correctly identify the proper grommet set for your racquet. I will email you privately as well.
flabio O.
Excelente atención y rapidez en el envío muchas gracias
Reply from Game-Set-Match, Inc.Feb 27, 2026
Gracias por sus amables palabras. Apreciamos su preferencia.
John A.
I was in need of a new tennis racquet and needed to purchase via the online store since I'm out of state. I was so impressed with the guidance and support received in choosing the right option based on my current level. Not only did I receive a high quality of service but the team at Game-Set-Match offered to send the new racquet to my club in Denver. Highly recommend these guys to anyone in search of quality gear with outstanding customer service!
Reply from Game-Set-Match, Inc.Feb 4, 2026
Thanks for the kind words John. I was the one that helped you over the phone, but it was a team effort to get the racquet over to your club safely. So happy to read this review. Thank you for taking time to review us. We are grateful for you as a customer and appreciate your review.
Daniel
Fast, fair, and efficient delivery.
Reply from Game-Set-Match, Inc.Feb 4, 2026
Thanks for the 5* review Daniel. Appreciate your business!
D Van C.
Delivery was quick and shoes are great!
Reply from Game-Set-Match, Inc.Feb 4, 2026
That's awesome! Thanks for the review. Hope to see you around again soon!
