Average
Based on 248 reviews
GearBunch3.9Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Convinced your favorite leggings can't get any better? We know they can. GearBunch is your one-stop online shop for the highest-quality, all-over printed leggings and apparel. Founded in 2016, GearBunch was created with the goal of offering one-of-a-kind, all-over printed leggings, apparel and accessories for prices that are drastically more affordable than the competition. We work with some of the industry's top designers and the best printers in the business to provide products that are fashion forward, top quality and budget-friendly.
GearBunch (gearbunch.com) has 248 customer reviews on Folks Told, with an average rating of 3.9 out of 5.
248 approved reviews, newest moderated first
Eva
Ordered a pair of leggings. The delivery was fast and got exactly what I ordered. Perfect fit. So happy right now :)
Reply from GearBunchMar 16, 2020
Hi Eva, It is great to hear you are happy with your leggings and the delivery time. Thank you for your review, we appreciate you taking the time to share your experience
James
Great Company and product range. quality is better than expected
Reply from GearBunchMar 16, 2020
Hi James, thank you for your review, we are happy to hear the quality of our products is better than expected!
Melanie
Purchased 2 pairs of leggings recently and they are the perfect fit and loved the prints.
Reply from GearBunchMar 16, 2020
Hi Melanie, thank you for the great review and for taking the time to share your experience
Jo
Awesome product with original designs. Fast, efficient service. Would definitely recommend.
Reply from GearBunchMar 16, 2020
Hi Jo, we are so glad you love your leggings and have taken the time to share your experience. I will pass your kind words on to the Gearbunch team!
Andrew A.
This company only focuses on Marketing. Not customer service. Beware when you purchase from them. They DO NOT accept returns. Let's say you get something and you don't like it, or it arrives too late, you cannot return it. You can only exchange. This is just ridiculous for a US company. The reply from the company below just confirms my assertion. You cannot sell a commodity as simple as pants and only offer exchange. These are not custom made. It's pants with different sizes. You can restock and sell. How is it that you can restock for exchange, but not for return? Also, I went through the order process. The checkbox is clicked by default. You don't actually check anything yourself.
Reply from GearBunchMar 3, 2020
Hi Andrew, Unfortunately your order for Christmas themed leggings, was placed after the date shown on the product page for guaranteed delivery for Christmas 2019. Our customer support team did offer you an exchange of design for the Christmas products you ordered, but you declined the offer. The Gearbunch Returns Policy is limited, due to the fact that all products are made on demand., and this was acknowledge by you agreeing to the Terms and Conditions prior to being able to complete your order.
Heather S.
BUYER BEWARE!!! I wouldn’t even give GearBunch one star, if I didn’t have to in order to post this review. After purchasing over $1000 of these leggings over the course of a couple years, and turning on MANY others to this product. I returned a pair of yoga shorts for a refund. GearBunch wouldn’t refund me. THEY WILL NOT REFUND! These leggings are overpriced and the customer service is shameful. I wish I hadn’t told others about this company now! After receiving your response to my review, I want to give GearBunch the benefit of a response as well. I did not mail my return in to you because I don’t want a store credit, or an exchange. I want a refund. I’ve never bought from a single company that DIDNT give refunds and it’s ridiculous that an American company, especially, wouldn’t do this. Not to mention that your company has made over $1000, just from me and my referrals to you. Shame shame shame. I see after reading over other reviews, that many people feel the same way. Seems like you’d learn and improve instead of stubbornly refusing, and losing customers and prospective customers because of it. Also, I’ve asked by email and by text to be taken off your mailing list, and am still getting bombarded with your junk. Customer happiness is not a concern for this company at all.
Reply from GearBunchMar 3, 2020
Hi Heather, You advised you did not like the fit of the Yoga Shorts, preferring the fit of the Leggings and Capris you have purchased previously. Our customer support team offered you an exchange of product (at no further cost to yourself) or store credit, to which you declined. No products have been returned to Gearbunch. Could you please contact [email protected] with the shipping details for the products you have returned so that the Gearbunch team can assist with having the items located and the matter can be resolved.
Andrea B.
Ordered leggings with white heart 🤍 on bum they came a few weeks later and the material is so thin that they are sheer and unwearable I followed instructions to return and they stopped communicating Total rip off! UPDATE: after posting on multiple social media outlets and tagging them in my stories etc they finally responded with lengthy and particular return requirements. I had to "apply" for a return with photos. Then wait another week before they "approved" my return. Then I had to send with tracking and email them the tracking info. It was WAY too much time and effort! I can not recommend this company.
Reply from GearBunchSep 11, 2020
Hi Andrea, thank you for taking the time to provide feedback on the Gearbunch Returns Policy and procedures. Your feedback has been passed on to the management team
Jackie M.
Horrible customer service. I asked for an exchange on 2 pairs of leggings I purchased because I didn't like the fit and have had absolutely zero reply. I have made purchases before from them and been happy with the items. This time, I have made several attempts to contact this company, to no avail. I will never purchase anything from them again.
Reply from GearBunchMar 3, 2020
Hi Jackie, your request to exchange your order was lodged on the 28th November 2019 and our returns team emailed you the return shipping instruction on the 29th November 2019. Our customer support team replied to your emails on the 5th December 2019 and the 21st December 2019 regarding your exchange. The exchange can not be processed as the original order has not been returned.
