Michelle
Just a quick fix phone when we needed…
Just a quick fix phone when we needed it.
Reply from Gen MobileMar 30, 2026
Hi Michelle, thanks so much for the great review. We’re glad the service was there when you needed it.

Average
Based on 391 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Gen Mobile offers affordable wireless plans with the features people need most, including nationwide 5G, international calling, and a federal Lifeline benefit for eligible customers looking to save even more. Our mission is to help more people stay connected without the confusion, pressure, or unnecessary barriers that often come with wireless. Gen Mobile helps make staying connected feel simple, more dependable, and more within reach, wherever life takes you.
Gen Mobile (genmobile.com) has 391 customer reviews on Folks Told, with an average rating of 3.1 out of 5.
Showing 163 reviews with 5 stars · Clear filters
Michelle
Just a quick fix phone when we needed it.
Reply from Gen MobileMar 30, 2026
Hi Michelle, thanks so much for the great review. We’re glad the service was there when you needed it.
MARY
Good service
Reply from Gen MobileMar 27, 2026
Hi Mary, thanks for your review. We're glad to hear your experience with Gen Mobile has been smooth so far. We're always here to help if you need anything.
Brandon H.
Free service and good customer support
Reply from Gen MobileMar 27, 2026
Hi Brandon, thanks for your review. We're glad to hear your experience with Gen Mobile has been smooth so far. If you ever have questions or feedback, feel free to reach out. We're always here to help.
MELISSA
Coverage everywhere good amount of data...
Reply from Gen MobileMar 27, 2026
Thanks for the great review Melissa! We're here if you ever need help with anything.
TEREN
Could use an updated phone because this one dies quickly but other than that its perfect for me.
Reply from Gen MobileMar 26, 2026
Hi Teren, we appreciate your review! We’re glad it’s been a great fit overall. Our Lifeline phones are designed for essential use (calls, texts, and light browsing). Our team can also take a closer look at the battery, and upgrade options are available if you’re looking for more performance.
PAULETTE
The set up of the phone was very easy. I can hear really well when I receive calls. I haven't had any problems using this device at all.
Reply from Gen MobileMar 26, 2026
Hi Paulete, thanks for sharing your experience! We're happy to hear it's been a smooth one. We're always here if you need support.
BETHANY
Greta company and service!
Reply from Gen MobileMar 26, 2026
Hi Bethany, Thanks for your review. We're glad to hear your experience with Gen Mobile has been great so far. If you ever need us, we're always here to help.
MARGILA
Works great no problem since I became a member
Reply from Gen MobileMar 26, 2026
Hi Margila, thanks for the great review! I'm happy to hear everything has been going well. We are here if you ever need anything.