Consumer
Easy
Quick and easy
Reply from Gen MobileMar 26, 2026
Hi, thank you for your feedback! We're glad you're enjoying your experience with Gen Mobile. We're here to help anytime.

Average
Based on 391 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Gen Mobile offers affordable wireless plans with the features people need most, including nationwide 5G, international calling, and a federal Lifeline benefit for eligible customers looking to save even more. Our mission is to help more people stay connected without the confusion, pressure, or unnecessary barriers that often come with wireless. Gen Mobile helps make staying connected feel simple, more dependable, and more within reach, wherever life takes you.
Gen Mobile (genmobile.com) has 391 customer reviews on Folks Told, with an average rating of 3.1 out of 5.
Showing 163 reviews with 5 stars · Clear filters
Consumer
Quick and easy
Reply from Gen MobileMar 26, 2026
Hi, thank you for your feedback! We're glad you're enjoying your experience with Gen Mobile. We're here to help anytime.
Cherylrhinehart
Free phone and service. Very, helpful to me.
Reply from Gen MobileMar 26, 2026
Hi Cherylrhinehart, Thanks so much for the amazing review! We're glad everything has been going well for you. We're here if you ever need anything.
Claudia W.
My service is good. I haven't had any problems with it so far.
Reply from Gen MobileMar 26, 2026
Hi Claudia, we appreciate your feedback! Glad everything has been going well with Gen Mobile. We're here anytime you need us.
JANICE
Very good dependable service
Reply from Gen MobileMar 26, 2026
Hi Janice! Thanks for your review. We're glad to hear your experience with Gen Mobile has been smooth so far. If you ever have questions or feedback, feel free to reach out. We're always here to help.
LISSA
I like it it's a really good phone app thank you for choosing me to have your app
Reply from Gen MobileMar 26, 2026
Hi Lissa, Thanks so much for the great review. We're glad you're enjoying the MyGenMobileApp; thanks again for being with us!
PATRICIA
it's so easy to get activated and if so to make your phone calls is it very good phone was
Reply from Gen MobileMar 16, 2026
Hi Patricia, thanks for taking the time to leave a review. We’re here if you ever need anything.
customer
I can make calls, surf the web, everything I need the phone to do it does it better than expected for free.
Reply from Gen MobileMar 16, 2026
Hi there, thanks for taking the time to leave a review. We're glad to have you with Gen Mobile and appreciate you sharing your experience.
KRISTIN
Good service
Reply from Gen MobileMar 16, 2026
Hi Kristin, thanks for the review! We appreciate you taking a moment to share your experience and are glad to have you with Gen Mobile.