Average
Based on 391 reviews
Gen Mobile3.1Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Gen Mobile offers affordable wireless plans with the features people need most, including nationwide 5G, international calling, and a federal Lifeline benefit for eligible customers looking to save even more. Our mission is to help more people stay connected without the confusion, pressure, or unnecessary barriers that often come with wireless. Gen Mobile helps make staying connected feel simple, more dependable, and more within reach, wherever life takes you.
Gen Mobile (genmobile.com) has 391 customer reviews on Folks Told, with an average rating of 3.1 out of 5.
Showing 163 reviews with 5 stars · Clear filters
Yeavette Sherri P.
Great service connection, no call drops, great customer service. Easy setup
Reply from Gen MobileJul 9, 2026
Hey Yeavette, thanks for your review. We're glad you're having a positive experience with Gen Mobile. If you ever have questions or feedback, feel free to reach out. We're always here to help.
Tiffani B.
Great so far.
Reply from Gen MobileJun 26, 2026
Hi Tiffani, we truly appreciate your positive review. It warms our hearts to hear that you are enjoying our services. Please know that if you ever need assistance, we are here for you and would be more than happy to help!
SHARON
Excellent service thank you
Reply from Gen MobileJun 25, 2026
Hi Sharon, we truly appreciate your positive review. It warms our hearts to know that you're enjoying our services. If you ever need assistance, please don't hesitate to reach out to us; we are always here and happy to help!
JESSICA
The service is great, the phone is great and it came super fast!!
Reply from Gen MobileJun 25, 2026
Hi Jessica, we truly appreciate your kind review. It warms our hearts to know that you're enjoying our services. Please remember, if you ever need assistance, we are here for you and encourage you to reach out without hesitation.
Mia B.
It's simple and sent very quickly. Thank you.
Reply from Gen MobileJun 24, 2026
Hey Mia, we really appreciate your review! We're always here to help if you need anything in the future.
WANTANEE
Remember the time
Reply from Gen MobileJun 23, 2026
Hi Wantanee, we love hearing this! Thank you for sharing your great experience with us.
ROSEMEKA
Great phone number
Reply from Gen MobileJun 23, 2026
Hi Rosemeka, thank you! Your positive feedback keeps us motivated to deliver the best service.
TEQUILLA
Service WiFi great
Reply from Gen MobileJun 23, 2026
Hi there, thanks for your review. We're glad you're having a positive experience with Gen Mobile. If you ever have questions or feedback, feel free to reach out. We're always here to help.
