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Gen Mobile Reviews | Read Customer Reviews of genmobile.com

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Gen Mobile

Gen MobileReviews of genmobile.com

Computers & Phones
PO Box 1187, Gardena, California

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3.1

Average

Based on 391 reviews

Gen Mobile3.1

Reviews391 About Contact

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Rating breakdown

5 star42%
4 star8%
3 star8%
2 star8%
1 star35%

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What customers rate

Honesty, pricing, process and quality scores appear once 5 customers have rated them.

About Gen Mobile

Gen Mobile offers affordable wireless plans with the features people need most, including nationwide 5G, international calling, and a federal Lifeline benefit for eligible customers looking to save even more. Our mission is to help more people stay connected without the confusion, pressure, or unnecessary barriers that often come with wireless. Gen Mobile helps make staying connected feel simple, more dependable, and more within reach, wherever life takes you.

Gen Mobile (genmobile.com) has 391 customer reviews on Folks Told, with an average rating of 3.1 out of 5.

Also known as: genmobile.com
Website: genmobile.com
Category: Computers & Phones
Location: Gardena, California
Listed on Folks Told: 2026

Contact & location

genmobile.com
PO Box 1187Gardena, CA 90249

About these reviews

Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
This company cannot pay to remove reviews or change its score.
The company replied to 91% of reviews.
Most recent review: October 2026.

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Gen Mobile reviews

Showing 163 reviews with 5 stars · Clear filters

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the G.
Jun 9, 2026
works great,good service,no dropped…
works great,good service,no dropped calls
Reply from Gen MobileJun 9, 2026
Hi The Gonz, thank you for the feedback! We love having you with us and are glad everything is going smoothly.
Report
CRYSTAL
Jun 2, 2026
Everything works as expected.
Everything works as expected.
Reply from Gen MobileJun 2, 2026
Hi Crystal, we’re glad to hear your experience has been smooth! Thanks for your review, and feel free to reach out anytime.
Report
JERMAINE
Jun 2, 2026
Phone
I really enjoy the phone service and the internet
Reply from Gen MobileJun 2, 2026
Hi Jermaine, thanks for sharing your thoughts! It’s awesome to hear you’re enjoying your time with Gen Mobile. If you’ve got any questions or just want to share more feedback, don’t hesitate to get in touch with us.
Report
MARIA
Jun 2, 2026
ALWAYS HAVE SERVICE AND NO BAD…
ALWAYS HAVE SERVICE AND NO BAD EXPERIENCE
Reply from Gen MobileJun 2, 2026
Hi Maria, thanks for sharing your experience! We're happy to hear it's been a smooth one. We're always here if you need support.
Report
WILLIAM
Jun 2, 2026
The service is great
The service is great, but it would be nice to offer more than 2 gigs of internet
Reply from Gen MobileJun 2, 2026
Hi William, Thanks for your review! We're glad you're enjoying the service. We do offer plans with higher data amounts. You can call 611 or chat with us at genmobile.com, and we can help you find a plan that better fits your data needs.
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Zaire J.
Jun 2, 2026
It’s worth it
They're giving me a free phone that's on. Your doing best to be who you are today. Keeping searching and you'll find what will make you even more of a well working business.
Reply from Gen MobileJun 2, 2026
Hi Zaire! Thank you for the five star review! We're so glad to hear that you are enjoying the free device. If you have any question regarding your account and/or service, give us a call by dialing 611 from your Gen Mobile device.
Report
NATALIE
May 23, 2026
I never have any problems with my…
I never have any problems with my service. I always have a signal.
Reply from Gen MobileMay 25, 2026
Hi Natalie, thank you so much for your thoughtful review. We’re truly happy to hear that you’re having a positive experience with GenMobile. If you ever have any questions or feedback, please don’t hesitate to reach out. We’re always here to support you!
Report
Tannia J.
May 22, 2026
Never have dropped calls
Never have dropped calls, great data
Reply from Gen MobileMay 22, 2026
Hi Tannia, We love to hear that you are enjoying service with Gen Mobile! If you have any questions regarding your service in the future, call our Customer Care team by dialing 611 from your Gen Mobile device. Our agents are eagerly waiting to assist you.
Report

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