Average
Based on 780 reviews
Cellu3.8Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Clean beauty that actually works. No BS, no fillers, no harmful chemicals. Vegan. Free from parabens, silicones & PEGs. Clinically dosed actives that deliver.
Cellu (getcellu.com) has 780 customer reviews on Folks Told, with an average rating of 3.8 out of 5.
780 approved reviews, newest moderated first
Shakalaka
Do not order this product. You will be caught in a never ending repeat cycle. It would be ok if it worked but i ended up with blisters and peeling skin. Ì am still trying to return the second lot sent to me and i fear another is on the way despite me cancelling after the first order. Responses are sent by AI machine
Wendelin W.
Do not buy this product. First, it doesn’t work. Second, it smells bad - some people might like the smell, but I thought it was awful. Third, it takes a very long time to get to you. Fourth, it is advertised as “risk free,” but it’s not. I tried to return it within the “risk free” period and found that the seller is in China, and shipping exceeded the purchase price by about 100% - so, not worth returning. Cellu says they’ll refund your purchase if you return the product to them, but they don’t pay for return shipping. Instead they offer you a 30% refund on the amount you spent. DO NOT BUY THIS PRODUCT.
Theresa B.
I believe I do see a slight difference in my skin. My arms look better so I am starting to use it on my legs. Will continue to see if this really works. Hoping it does so I can justify the cost.
Robyne
Product arrived very quickly. Started using twice a day and have noticed slight improvement within first week and feel confident it will keep improving. Easily absorbed cream and I’m looking forward to my skin to continue to improve.
Tilley
This cream is a scam, you get charged 2 pots for 58$ in the US and in the uk the cream is £12 for one pot. I have unsubscribed but guess what 2 other pots of the awful cream have arrived, getting my bank to insure this does not happen again. I do NOT WANT ANY MORE OF THIS HORRIBLE CREAM.
Reply from CelluJan 29, 2026
Hello, We’re very sorry to hear about your experience, and we truly understand how upsetting and frustrating this situation must be. Please accept our sincere apologies for the inconvenience caused by the unexpected charges and additional deliveries. This is certainly not the experience we want for our customers, and we take your concerns seriously. We would really like the opportunity to review your subscription, ensure it is fully cancelled, and assist you with a proper resolution. To help us look into this as quickly as possible, please contact us directly at [email protected] and include the email address used for your order along with any order details you may have. Our support team will prioritize your case and assist you accordingly. Again, we’re very sorry for the frustration this has caused. Thank you for bringing this to our attention, and we hope to resolve this for you promptly. Kind regards,Cellu
Samantha L.
As others have noted, I too fell for the scam. Repeat ordering is not mentioned at checkout so please read the small print. I now have 6 tubs of the cream. Absolutely no difference to my skin texture at all. They say that they will refund if you don't see a difference after three weeks! Is it worth paying the postage back to China and then not receiving a refund. Please please please do not fall for all these fraudulent scams playing on the insecurities of older ladies
Chantal de H.
Total scam. Very agressive and repetitive communication. After a few emails I got a link to cancel the subscription....which I never knew I had signed up for. The subscription was automatically applied without clear and transparant disclosure.
Char D.
I love this product. I saw immediate results with the texture of my skin. It's not greasy and feels great.
