FlywheelReviews of getflywheel.com

Terrible customer support. Their payment gateway was not able to charge my card?paypal even though funds were available and cards were working with other website. I've been a customer for around 3 years and their customer support has declined significantly in that time. I will be moving my sites to another hosting provider ASAP....

A website host has exactly one job and Flywheel fails miserably at doing theirs. I'm a long-time blogger with over 10 years of experience creating blogs and blog content for other people's businesses and brands as well as my own and my recent experience with Flywheel hosting was the absolute worst experience I have ever had with a website host. I used Flywheel in the past and found their dashboard to be fairly user friendly so I decided to go back to them for a personal project. First off, their "automatic connection" for DNS with GoDaddy didn't work, so I had to reach out to customer service for that. Then, I was working on my site and all of a sudden it logged me out. I went to log in and the privacy mode password from Flywheel did not work. (This is a Flywheel setting, separate from the regular WP Admin dashboard.) So, I turned privacy mode/the password off in my Flywheel dashboard, but it still kept asking for the privacy password. I created a support ticket. The support person was not helpful at all and claimed it was a cache issue since I could log in on my phone in incognito with cell data, but not my computer. First off, a "cache" issue will not keep you from logging into your own site. It may keep you from seeing updates, but not from logging in. I had also already cleared my cache, but fine. I did so again, reset my home network, and even tried an entirely different computer. I waited several hours and kept trying. I still could not log into my computer from a desktop or laptop EVEN ON A DIFFERENT WIFI. I then started getting a DIFFERENT error message going to Flywheel's "oops" page saying there was a website on their service that was not set up correctly. So, I contacted support again. At this point it was after 1am. The "customer support person" blamed a cache issue, then Elementor, then the temporary domain, and so on even though I still could not log in through the cacheless link she sent me. She finally just disconnected the chat (essentially hung up on me) and did not care that I could not access my site for hours. Even though I sent multiple screenshots, she said she "could not replicate the issue" and implied I was lying. Who in their right mind has time to play games with a website host at 1am when they are locked out of their site??? There was another ticket created and the "senior" support person continued to repeat the same robotic responses telling me to clear my cache. Flywheel clearly thinks their users are don't know how to do something as basic as clear a cache. Perhaps it was because I was on the TINY plan or perhaps it was because my gravatar shows me as a black female or perhaps they don't care about clients at all regardless of race or gender, but the service I received was absolutely terrible and even after I wrote about my experience when I cancelled and requested a refund, my comments were NOT acknowledged and no one reached out to me about my concerns. Flywheel is a HORRIBLE HOSTING COMPANY and I would never use or recommend them again. You will do better with GoDaddy which has 24 hours support by chat, email, or phone, or basically any other host that actually cares about you as the owner accessing your site.

I absolutely LOVE what flywheel is doing. Wordpress management has always been a nightmare, especially when you are hosting multiple Wordpress sites. Flywheel makes it so easy.

Wow, I've used many hosts, and my new jobs sites are hosted on flywheel and was excited to give it a go, but VERY disappointed! Back forth with chat for an hour and got nowhere! (update) If you are willing to wait and keep trying you will get someone who will really help you. My problem is that this should not take so long and chat can be harder to convey and work with problems. I got my issues fixed finally.

Terrible customer support. Their payment gateway was not able to charge my card even though funds were available and when I reached out to customer support they "raised a ticket" but they did not bring my client's site back online. I've been a customer for around 18 months and their customer support has declined significantly in that time. I will be moving my sites to another hosting provider ASAP.... as soon as they action the ticket.

Absolutely not. Jfc, this company. I am not a tech person. At all. But here's what I know. I had a WP website. Flywheel began hosting/managing it. I canceled my Flywheel plan months later. I no longer have a website. My domain now defaults to a Flywheel "Oops" page. Huh?! Chatting with their people resulted in me relaying this over and over and over to the chat agent. She was kind but offered little help. How do you have a site one day - Flywheel manages it - you leave Flywheel - and it's gone? RUN AWAY FROM THIS RIDICULOUS EXCUSE FOR A COMPANY.

I have had good experience with flywheel hosting. i use with divi and very fast (also with wp rocket). they don't use cpanel which is better. I hate cpanel. I love the autommatic backups and flywheel local.

I have a very bad impression about a Flywheeltaxi ride today. I got in the taxi with my grandmother who just done surgery at 900 Hyde st Hospital. She was very weak and needed a smooth ride, but the driver is kind of mean. He drove very fast and unevenly, which I can bear. But what irritated me most was that he deliberately pretended not to hear when I repeated a few times of "Please, stop at Ortega 19th". Before reaching the destination, he suddenly yelled, "Here's Ortega st!" My grandma was terrified by the roar, and I felt very angry. My grandma is over 90 years old and has just finished treatment, and she is very fragile. How can that driver treat me and my grandma like this? The driver's car number is K1113 A license plate 33573U1,red Toyota Camry hybrid