Great
Based on 4,791 reviews
FurLife™4.4Honesty, pricing, process and quality scores appear once 5 customers have rated them.
FurLife™ – to provide natural products that promote the overall well-being of dogs. We believe that prevention is key when it comes to dogs' health. That's why we have carefully selected and formulated our products to help dogs maintain optimal health and avoid common health issues that could lead to costly vet bills in the future.
FurLife™ (getfurlife.com) has 4,791 customer reviews on Folks Told, with an average rating of 4.4 out of 5.
4,791 approved reviews, newest moderated first
Trina
I love this product this far, i have not seen a tick or flea on my fur babies we live by a creek that we visit daily with alot of ticks around, not one on my babies. They other issue i would like to give a hug shout out. My first shipment was damaged, i email the furlife. Immediately got a response and was replaced in no time at all.
Loida T.
They answered my questions .this product is great
Dawn R.
Very fast delivery and awesome product she wears it all the time and never has any bug issues... will definitely buy this every year
darkluster
I bought one of their repellent medallions on April 17th and received the item at the start of May. It has been a month now and the caller should still be at full strength. However since then, I have found at least three ticks feeding on my dog and she now has fleas. I tried contacting customer support by email, and all I got was, "for best results you need to pair it with our sprays/collar" (aka, buy more stuff). And, "give it time". How much time does it need!? Last I checked insect repellent was usually instantaneous! I am very disappointed with this product and with their customer service. Would not suggest buying.
Reply from FurLife™Jun 14, 2025
Thank you for taking the time to share your experience, and we're very sorry to hear about your disappointment with the repellent medallion and the support you received. We completely understand your frustration—when it comes to protecting your pet, you expect quick and reliable results. While our medallion is designed as a natural, long-term repellent, it is most effective when used preventatively and in low-exposure environments. In cases where there is already an active flea or tick infestation, the medallion alone may not be sufficient to resolve the issue right away. This is why our support team may have recommended pairing it with our collar or spray—to help eliminate the existing pests more effectively before the medallion takes over as a maintenance solution. That said, we never want you to feel pressured to buy additional products. Our intention is only to suggest solutions that might offer the best results for your pet’s situation—not to upsell. We also recognize that our response may not have fully addressed your concerns, and for that, we sincerely apologize. As part of our commitment to customer satisfaction, we would be happy to offer you a full refund, no return required. Please contact us again at [email protected], and reference this message so we can process that for you promptly. Thank you again for your feedback—it helps us do better. We truly appreciate you giving us a try, and we hope your dog is feeling better soon.
Melissa B M.
This is such a great product line! My dog doesn't mind it either. The bugs stay away from her. I feel so good knowing I am not poisoning her. I ordered my second bottle of the spray and had a leaking damaged package and Joan was so responsive and so helpful. It is nice to deal with good people and a great company!
Candy T.
Zoey is an great assistant for your company thank you
Ashley H.
Thanks to Patrick, he solved my problem in a short amount of time and was super understanding! I will definitely be back for more pet collars next time!
Pamela S.
I live adjacent to a State Park. Lots of deer and creatures in our back yard. Your product works great.
