Great
Based on 4,791 reviews
FurLife™4.4Honesty, pricing, process and quality scores appear once 5 customers have rated them.
FurLife™ – to provide natural products that promote the overall well-being of dogs. We believe that prevention is key when it comes to dogs' health. That's why we have carefully selected and formulated our products to help dogs maintain optimal health and avoid common health issues that could lead to costly vet bills in the future.
FurLife™ (getfurlife.com) has 4,791 customer reviews on Folks Told, with an average rating of 4.4 out of 5.
4,791 approved reviews, newest moderated first
Cindy
So far so good, actually great!!! I have 2 Siberian huskies, the first 2 weeks without this product, we were taking off between-5 -7 ticks on each walk. First 2 days with the product maybe 1-2, after that there have been no ticks on my pups. I love also, non toxic ingredients, and you can’t beat the price! I will be purchasing again, and I have been telling others about this great product!!! Also, customer support is great also!!
Chris C.
So far, so good!! They really seem to be working on my 3 dogs--- I feel very confident in this product, and it sure makes me feel better knowing that the product is natural and safe for my babies!!
Frances D.
The fact there’s no harsh chemicals, and best of all it’s working!!
Jen D.
Bought 3 of the 12 month collars for my dogs and they are working great. So much more affordable and work better than the drops or nasty chemical collars.
Tim B.
The collars may work on fleas but not ticks!!! And the company does not stand behind their product!!! Refused to refund me! I pulled two ticks off my dog with one directly under the FurLife collar, just 3 weeks after I put it on my dog! It’s a scam! Buyer beware! The collar is all hype and no action! Don’t waste your money!
Reply from FurLife™May 20, 2024
Hello Tim, Thank you for your feedback, and we are sorry to hear about your experience with our collar. We understand your frustration and are here to help. We want to clarify a few points regarding the effectiveness of our collar. The full effect of the collar begins within a few days up to three weeks, with the exact time varying depending on your pet's fur length. To maximize the collar's effectiveness, please ensure it is worn continuously and fits snugly against your pet's fur. Our collar is designed to repel pests rather than kill them on contact. This means that while it's possible for ticks and fleas to be present on your pet, the collar will prevent them from biting and infesting your pet. It's essential to regularly check your pet for ticks and remove them promptly to ensure their safety. While our anti-flea and tick collar is highly effective, like any treatment, it is not 100% guaranteed. We apologize for any confusion regarding our 30-day return policy. We value your satisfaction and would like to assist you further. Please contact us directly at [email protected] so we can address your concerns and find a satisfactory resolution. Thank you for bringing this to our attention, and we look forward to serving you better in the future. Kind regards Amanda
Michele N.
So far, so good! They’ve only had them on for a few, but they have no problem with them and I am confident they will remain flea free. Thank you for a natural product that can adequately replaced chemicals.
Tamie T.
Ineffective! I purchased the pendant 3/24 after finding a tick on my dog 2/24. 5/10/24 got her to vet for annual everything. We discovered a tick on my dogs lower ear, right there in the vets exam room! This tick was buried in her body approximately 7-8 inches from the pendant on her collar. Finding this tick and the irritation surrounding it, led to the need to test for Lyme and 3 other diseases the ticks in our area are carrying. We vaccinated her for Lyme and needed to administer antibiotics, and started her on a safe and effective flea/tick medication. As disappointing as this product proved to be, so is their 100% money back guarantee. This guarantee is only valid for 30 days after purchase, and it only would only refund the cost of the product. Not the medical costs incurred from the products failure to work as promised. Don’t waste your money and don’t risk your pets health, FurLife doesn’t work.
Reply from FurLife™May 20, 2024
Hello Tammie, Thank you for sharing your feedback, and we are very sorry to hear about your disappointing experience with our pendant. We understand how important it is to keep your pet safe and healthy, and we sincerely apologize for any distress this situation has caused. Our products are designed to repel pests rather than kill them on contact. This means that while ticks and fleas may still be present on your pet, our pendant aims to prevent them from biting and infesting your pet. Regularly checking your pet for ticks and removing them promptly is essential for their safety. While our anti-flea and tick pendant is highly effective, it is important to note that no treatment can offer 100% protection. The full effect of the pendant begins immediately when used correctly. Regarding our 100% money-back guarantee, we apologize for any confusion. Our guarantee is indeed valid for 30 days after purchase, covering the cost of the product itself. Unfortunately, it does not extend to medical costs incurred. We are committed to resolving this issue for you. Please contact us directly at [email protected], and we will ensure your case is handled promptly. We value your feedback and hope to have another opportunity to earn your trust. Thank you for bringing this to our attention, and we look forward to serving you better in the future. Kind regards Marc
Sherry M.
The scent is so strong and my dogs hated it and the acted so different. They constantly rolled in blankets and their bed and sneezed. I had to bath them 2 times to get the strong scent off of them. I tried 7 times to contact the company by phone and by email 3 times to get a refund with NO reply! I don’t know how many times I need to explain myself via email because nobody will answer the phone#’s. I thought customer satisfaction was guaranteed! I even read about some of the ingredients that was NOT good for dogs. My dogs are family members so I have to look out for their best interest.. I feel Furlife pendants are NOT in their best health interest!
Reply from FurLife™May 20, 2024
Hello Sherry, Thank you for sharing your experience, and we’re truly sorry to hear about the issues you've encountered with our product. We understand how important your pets are to you, and we take your concerns very seriously. We understand that the natural oils used in our pendants can emit a stronger fragrance when first exposed to air, which can lead to an initial strong scent. To help manage this, we recommend airing out the pendant in a well-ventilated space for around 7 days. This process helps to lessen the initial scent quickly, making the pendant more comfortable for both you and your pets while maintaining its protective properties. We apologize for the difficulty you’ve had in reaching us. Customer satisfaction is extremely important to us, and we regret that our communication has fallen short in your case. Please contact us directly at [email protected], and we will ensure that your case is handled promptly and to your satisfaction. We also appreciate your feedback regarding the ingredients, and we are committed to ensuring the safety and well-being of your pets. If you have any further questions or need additional support, please don’t hesitate to reach out. Thank you for bringing this to our attention. We hope to have the opportunity to serve you and your pets better in the future. Kind regards Emily
