Reply from Ghostwriting SquadJan 10, 2025
At Ghostwriting Squad, we take pride in maintaining a high standard of professionalism and delivering exceptional results to our clients. We are saddened by the allegations made in the review, and we feel it is necessary to clarify the situation for our valued audience and customers.
The client engaged us for a biography project about her son, a remarkable individual whose legacy we truly respect and admire. As per our protocols, which were clearly communicated from the start, we deliver each chapter of a book based on the factual information provided by the client. After completing and delivering a chapter, we wait for the client's approval before proceeding to the next chapter.
In this case, we successfully delivered 10 chapters, which were reviewed and approved by the client. Approximately 80% of the project was completed, with the content fully utilizing the material provided by the client. Once this content was used, we requested additional information to complete the book, as it is imperative for biographies to be factually accurate and grounded in the client's input. Unfortunately, the client ceased communication and began making defamatory statements against our company and project managers.
The review mentions that we did not deliver the work; however, this is untrue. We have all correspondence, approvals, and delivered drafts on Basecamp, the very platform the client alleges we did not use. Each interaction and draft delivery occurred there, contrary to the claims made.
The client has retained the chapters we provided and still asking for a full refund. Despite this, the client has chosen to make baseless and harmful accusations against us. We have detailed documentation and proof of our professionalism and the work completed.
For anyone with concerns, we encourage you to reach out to us directly. We are transparent in our operations and have evidence to substantiate our efforts. We are committed to treating all our clients with respect and delivering on our promises, as we have done with countless successful projects.
We sympathize deeply with the client's grief and loss, and we regret that this project ended under these circumstances. However, defamation and misrepresentation of our company's integrity will not be tolerated.
We thank our customers for their continued trust and support.
Team GhostwritngSquad.com
