GlidelifReviews of glidelif.com

I would not recommend buying from Glidelif. The product I received was faulty and did not work consistently. I contacted Glidelif about the problem, but instead of simply arranging a refund, I had to go through numerous emails and repeatedly engage with customer service while they asked me to carry out various checks and provide different information before they would process the refund. It became extremely time-consuming and frustrating. You literally have to keep engaging with them over and over again just to get a resolution. For me, the whole experience has been a complete waste of time. I would advise potential customers to think carefully before purchasing and to research independent reviews rather than relying solely on the claims made about the product. I certainly would not buy from Glidelif again.

I originally was just looking at their devices with no intention to buy but when I left their site I got a bank alert that I had been charged for the Glidelif Multi-Beauty Wand so I immediately canceled didn't hear anything back from them and then I came here (Trustpilot) and saw the Warning on top in red saying that "This company's rating is unavailable due to breach of guidelines." and then read how hard it is to return, terrible customer service, and they don't refund or replace anything so I decided to cancel the cancelation even though I never agreed in the first place to purchase it but I thought what if they never return my money its better to have something than nothing! ( So of course when I decide to cancel the cancelation thats when I hear something from them saying "Thank you for deciding to keep the Glidelif Multi-Beauty Wand" 🙄!!)So here I am stuck with this SORRY CRAPPY DEVICE! Because that's what it is! Becareful when visiting their site you might get charged without even knowing. ***How are you going to tell me I purchased this crap, that is exactly why I left your website because I didn't like anything I saw. I did not at the time have money for this. So this is exactly why after 2 months I decided to write this review to tell buyers to beware of your fraudulent activity!* ***Below is the email I had sent to cancel and ad you can see they only responded when I said I was going to keep it.*** -------- Original message -------- From: GLIDELIF Support Date: 5/5/26 9:35 AM (GMT-06:00) To: Monica Martinez < Subject: Re: CANCEL ORDER We’re glad to hear that you decided to keep your order — great choice. Your order will be processed and shipped shortly. As soon as it is dispatched, we will send you a tracking link so you can monitor the delivery. If you have any questions in the meantime, feel free to reach out. Have a wonderful day! ****Interestingly, my initial cancellation request went entirely ignored. I only received a response after I reluctantly sent a follow-up saying I would keep the order (which I only did out of fear of losing my money). It is clear they only prioritize communication when a sale is made, when it benefits them! ****And I just send them an email like they said "They genuinely want to make it right" but of course I haven't heard anything back and doubt I will!

If there’s a zero, that would be my rating. Run away from this company because they’re a scam. I live in the Uk and just bought from them in June 2026 on this fake sale. I decided to return one item and customer service gave me a return address in Romania. I was wondering why return was Romania. Anyway, the parcel force partners have made attempts twice and no response. This address is a scam too. No one to collect the items back. This doesn’t seem like a genuine company. I have tried to contact Shop because the order was from them. I will be contacting my bank tomorrow.

A terrible company to deal with. They do not provide good customer service. I ordered their device and their courier dumped it on my verandah where all passersby could see it. Unfortunately, it went missing. When I contacted Glidelif they stated the photo showed it was delivered. I did not dispute the photo but stated that it should have been left in a safe place where it could not be seen. They accused me of fraudulent behaviour. They posted out another devise but the courier delivered it to an incorrect address. They sent out a third devise which again was dumped on the verandah but did not go missing. Due to Glidelif accusing me of fraudulent behaviour I did not want the devise or anything to do with this company. I stated that I would return the devise and requested a refund however they want me to return two devises - the one that went missing and the one I received. How can I return two devices when I only received one? Glidelif refuses to accept the return and provide a refund nor will take any responsibility for the way it was delivered by their courier. I would not recommend purchasing from this company.

Terrible. Glidelif stopped working after a couple of months of low use, they insisted on various videos of this, then said they don't refund or replace anything, but here's 10% code off to buy another! No thanks. Insta-scam unfortunately.

Don’t order from this company. The massager is very cheap and pretty useless. Their return policy almost non existent. They make it very hard to return the product claiming is for hygiene purposes, even though the accessories are sealed. After they ask for videos. How convenient to force people in keeping your useless product. I wish I knew. I m gonna get my refund. This is outrageous Update: Again in your reply you are just confirming what I said bothers me about your return policy. Your manager was informed that the product is not used. She claimed that was the reason I cannot returned it. Because of hygiene reason. But is sealed. Also I told her that I don’t like how slow turned on/off. Why you need videos? Don’t you know your own products? She also say my world is not enough. It bothers me how you as a company, in order to avoid returnes, are making it difficult for the customers to return it. All the companies I bought from are sending return labels and inspect the product before refund it. Not going back and forth with the buyer hoping he will give up. Your product is not good quality or efficient and your customer service is all about you, not the costumer.

Poor quality product selling at high price. Battery only 10 min. Ordered multi beauty wand. You don’t even feel the soft brush is actually exfoliating. Message tool. It works so slow. Only used it once. Send a email to return no response yet. I have been in tour with you via emails and you don’t seem to resolving the issue, I have charged battery 5/6 hrs I tried the device 2 time getting same results 9/10 min max it works and after that the does. Regarding your point in battery cut off time is auto after 10 min, I don’t this is the case because I have tried reswitch the device again it doesn’t work so basically battery life is only 10 min. Imagine someone wants to use it for exfoliation first then message how does that all fit in 10 min. Basically you guys are misleading people by selling a low quality product. Numerous emails and pointless question asked, have you charged your battery 4/5 hrs etc send us pic videos the most irrelevant question battery cut off time which doesn’t even apply to this device as it only works for 9/10 min. Now dragging me via emails but not refunding my money

I have been buying your products since 2024. From the first purchase I didn't get any challenge or wrong product that why I'm here to appreciate your good services