Bad
Based on 20 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Glo is online yoga, meditation, and Pilates with expert, innovative instructors. Experience what’s inside with two weeks free.
Glo (glo.com) has 20 customer reviews on Folks Told, with an average rating of 1.2 out of 5.
20 approved reviews, newest moderated first
Sonya B.
When I cancelled my subscription on the renewal date payment went through. Glo.com refused to refund. Dismayed at what the yoga world has become - money money money. I was a member for over a decade, my favorite teachers haven't added classes in years.
Geoff C.
Very upset with this company. I went 3 days over my “free” week try. Then I was charged $245. I asked for a refund they said we are very sorry but no. We are keeping your money. How about a partial refund. No. When I asked for a refund I got two very apologetic form emails back. Sorry no refund. And yes they did remind me of their polices after they got my money, and yes maybe I did not read the fine print. You would think that with the business and ethos they have they would be more gracious and thoughtful. How about an email the day before reminder that your free week is up tomorrow? Very upset.
Jazmin
No reply and then someone has logged into my glo account and flown somewhere hot and tried to charge my card. Which he cancelled. Their skin is really bad.
Mandy G.
I definitely do NOT recommend signing up. glo.com and yogaglo.com are PREDATORY. As a yoga business you'd think they are a kind, heartfelt company that cares about people but turns out they are the opposite. (And it's not just me, see their Trustpilot reviews under yogaglow.com) I'm so sad to learn this about a company I thought was decent. :( Thought I canceled (years ago) but saw the bill on my credit card for $245 and immediately reached out. (I would never have signed up for something that expensive (I think it was a "special" offer I canceled, but the cancelation "didn't go through"). I haven't used it in years. I reached out the day after the payment was processed. Doesn't matter to them. They refuse to refund anything! What's worse, it's a digital product. Glo.com has lost nothing in refunding my money. Seems so terribly shady. I can't recall such bad customer experience with a company. If you cancel with Glo.com, be sure to make a record of that for YOUR files, triple-check that you cancel your plan & remove your Credit Card WELL before the plan renews... or better yet... choose a company with a moral compass that actually cares about people and their well-being. If you're in the same spot, I recommend you contest the bill with your credit card company ASAP.
