Average
Based on 125 reviews
Global Cable and Wire3.7Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Global Cable and Wire (GCW), we are your trusted one-stop shop for all things cable and wire. As a leading distributor, we are committed to providing high-quality products at the most affordable prices. Our platform is designed to give customers seamless access to a wide range of cable and wire, ensuring they get exactly what they need—quickly, efficiently, and at the best price. We take pride in our price match guarantee, ensuring that you always receive the best deal on the market. Our mission is to deliver unmatched quality, affordability, and top-tier customer service. Whether you're looking for industrial, commercial, or residential wiring solutions, GCW is here to meet your needs with reliability and excellence.
Global Cable and Wire (globalcablewire.com) has 125 customer reviews on Folks Told, with an average rating of 3.7 out of 5.
Showing 29 reviews with 1 star · Clear filters
Larry
I got a request to review my purchase. Supposedly orders will ship in 5-7 business days, today is the 11th business day and my order hasn't shipped yet. Tough to give a positive review of an non-shipped order! I contacted them last Thursday (8th BD) was e-mailed back order was in process, today I'm asked to review purchase.
DeDe
I ordered my wire on July 9, 2026 and I have not received any information on a delivery date. When I sent an email to the company they asked for a review instead of any information on my order. Here is my review. Very poor communication with customer
Kevin R.
I called and asked specifically how long it would take to get my wire if I ordered. The very kind lady told me that most customers receive their order within 2 weeks. I received my order in over 6 weeks. Second problem was the wire shipped was 8 feet short but I always order extra lucky. I had zero extra wire. Asked if I could get reimbursed for the 8' I was shorted. They said yes if I could basically proove it. I have it in conduit and hooked up so I am not taking it back out. I will not be ordering from this place again
D A.
This company suck! If you need your cable soon, dont risk it!!! they do not ship next day! thats a freaking lie!!!! I have been waiting for my cable for almost a month!! And READ the reviews, I'm noy the only one, is the majority with the same issue!!! !! Everytime I called, it was always an excuse and the wrong pending shipping day!! frustrating!!! terrible !!! do not buy here!!!!! We have to change our plans for the job a couple times due to this irresponsability!!!! If I had seen the reviews first, I wouldn't have bought here! I can see that they response to the reviews with just a simple apology and blah, blah, blah but it seems very clear like they dont do nothing to improve!!!! They suck and thats all!! Bad Bad customer service and delivery DELAYs!!! buy somewhere else!!
Niki H.
Almost 3 weeks and still hasn't shipped. Unless you want your project held up a month do not order from here. That most orders ship within two day on the home page of the website is very misleading or a flat out lie.
John C.
Fast processing is apparently 30 days. Now its planned arrival is exactly a month from placing order. Pay your local supplier...the money saved is not worth the headache and uncertainty.
Traci
Don't waste your time! Spend the extra money to get the product you need in a timely manner. Although this company has competitive pricing, they lack in communication with the consumer and they did not deliver fast shipping as their ads state. I placed an order for some electrical wire (65ft) on June 10, 2026. Received an email instantly confirming my order and payment conformation. On June 18 I received an email stating that my order has been processed and is in line to be cut and prepared for shipment. Pretty quick turn around...I thought. Days went by with no communication. 2 and a half weeks later, on July 6 around 10:30 a.m., I called the company inquiring about my order. Customer service said they forgot to put a tracking number with my order, they would follow up with the warehouse and send me an email regarding the status of my order by 6:00 or 6:30p.m. same evening. Forgot to put a tracking number?? So has my ordered shipped, I was thinking. No email received that day as promised. On July 7, received email stating should have a tracking number by the end of the week. July 8 received email stating label created and tracking number available when UPS picks up package. July 9 UPS has package. Expected by July 13. Package is shipping from Florida. I did receive my wire and it was what I ordered however, 33 days from time I placed my order until delivery. I understand they do not work on weekends/holidays but this is unacceptable. I honestly feel that if I had not called, I would still be waiting on my order. This severely delayed my project. I am very unhappy with how long I had to wait not to mention the lack of communication. I will definitely NOT be ordering anything from this company anymore.
Nathan S.
Took a MONTH to ship! No way will I ever use them again.
Reply from Global Cable and WireJul 13, 2026
Nathan - We are sorry for the frustration you experienced while working with our company.
