Global Cable and WireReviews of globalcablewire.com

Order took a month to ship, had to send multiple emails and no concern for my order from customer service. Same message every time saying a tracking number will be provided. When I finally received my order I only received 110 feet of my 120 feet order. I sent proof to customer service and they just replied with send more proof. Now im getting no response. Do not order from this company! Spend the extra money and buy from a reputable company.

This has been the worst order experience ever. Placed an order 17 days ago and still don't have any shipping information. Just keep getting the run around and told I will have shipping info in 24-48 hours and the info never comes and 2 days later get the same response. False advertisement that they fulfill orders within 5-7 business days. Worst decision to order from here especially when building a house and needing product in a timely manner. I would not recommend ordering here, you will have much better luck at your local electric store ordering.

We sent them exactly what we wanted but we received the wrong thing that the customer did not want. So now we are stuck with it.

It took 2+ weeks to ship 50’ of wire and i cancelled the order but you shipped it anyway. Horrible!

It has taken so long to get shipment still unable to get part of the order!!! No one calls you back never got tracking no. They keep giving me tracking no. for what I already received. Than manager has told me 2 times he would handle within. 12 to 48 hours nothing I keep calling ! Just got an email that the warehouse is closed and it will be Monday before I get a phone with tracking information! I am done! Worse service ever!! Just got a call from Fed Ex trying to deliver to me, I literally was on the phone with Global Wire trying to get tracking info and they had no idea it was shipped, most unorganized company ever. Thank God, Fed Ex called or it would have been returned to them again. Delivery was made to property we don't live at and that is why we needed the tracking no and company so we could set up to be there when they delivered. Never again.

Not sure if I have been scammed of $550 or not but no communication from this company. If you call the person you speak with is very hard to understand and promises to return your call or email status of your order, no reply. I really would like my material or money back but no help or assistance whatsoever. After reading independent reviews I would not have ordered from this company. Not a way to conduct business. I’m not sure how long it may take to receive if at all 120’ of 1 item. I mean how long can it take to measure, cut and ship cable??? Well I received cable after 28 days. Called several times for an update never got a response. Next thing I know I got a shipping notice.

I ordered several different segments of THWN wire on July 27th. Two weeks later after still not having any shipping confirmation I start emailing them because the order said it would be "processed within est. 5-7 business days" and they responded with "your shipment is still actively being processed by our warehouse team". Two days later still NOTHING so I checked again and they said they are "continuing to monitor this closely"! Finally I received my order on 08/14, and it was simply a drop shipped order from a City Electric Supply an hour drive from my house. They lied about their warehouse working on things. They don't have a warehouse. They're just a drop shipper. So they're dishonest and terrible with their delivery times because they rely on their drop shipping.

Horrible shipping/order processing. Two weeks ofnrun around from them. Do yourself a favor and STAY AWAY!