GlockstoreReviews of glockstore.com

Worst products & customer service in the industry… “DANGEROUS” I have thrown away a couple of there pyramid kits literal “JUNK” They were very rude to myself and a few of my friends and family, it just took a few conversations with other Glock owners to see that absolutely none of us would purchase anything from this outfit again. I rarely give negative feedback but in this case it’s warranted.

Glock store sucks, they sent me wrong item and then wanted me to pay 15% restocking fee, 5$ fee, plus Shipping Fee,.. you guys are redicilous, selling innacurate itesm then charging 50% of the price to get you item back, WOW NEVER USING THIS SCAMMERS AGAIN. DONT RECCOMEND ANYONE USING THEM EITHER< YOU WILL BE DISSAPOINTED WITH THEM

I have had no problems with the Glockstore online. I have orderd several product parts and received them in quite a timely manner. Ive been nothing but extremely satisfied with the service provided by Lenny McGills Glock store.

I've ordered hundreds of dollars worth of stuff from them . Can't even get a free sticker. Fk you Lenny! You've lost another customer.

The entire experience at the Nashville Location was awful. Rude staff, no one to help you as the staff just sits there. Ordered gun to be delivered to the store while in the store. Charged credit card immediately and never called to say gun was in. When arriving at the store no one will help you. The worst customer experience and attitude. An awful experience. Do not recommend this store.

I just wanted to inform you of the super awesome support that I received from Brian K. A very professional young man with a can do attitude. Brian took care of getting me the right red dots and sights for my Glock 30sf and my Glock 17. He took his time went over the devices with me and ensured me that I had the best red dots and sights for my pistol and ensured the changes was submitted to the custom dept. This made my life a lot easier. Again Brian K professionalism, skill set, and attention to detail caught multiple errors within my order which long term save me time and money. I enjoyed the positive and professional attitude and will highly recommend him to others. Thank him and advance for me.

I bought a trigger in February. Was told it would be shipped right out. Then told in a month. Ok fine. Then today I was told they didn't receive payment. I looked at my credit card, and it was taken out. I called to talk to customer service. The person was very rude. Told me it was between my bank and I. Wouldn't help at all. Total hose job. Don't spend your money. They just take it. Thanks for nothing.

I purchased 4 SS80 s from GS in Sept/Oct 21. All 4 had fitment issues with the locking block not fitting into the frame. I called their ‘customer service.’ The guy was nice and requested pictures, which I had already taken and sent immediately. This was in November and these were Christmas presents, so I had a deadline. Their response to my email (which had pictures attached) was “please send pictures.” In any case, they agreed to replace 3 locking blocks and they were back ordered. So, I waited… I did the best I could with the locking blocks I had. This requires significant grinding and fitting to get them to function. (I have built several other similarly constructed Pistols with never such a poor fit.). After we month, I received a FedEx envelope with a pa long slip and a nasty note. The packing slip showed 3 locking blocks but only contained 1. The nasty note said “this is the last time we will replace these. Summary, they have lousy customer service and disdain for their customers. And they can’t count! Arrogant and incompetent make for a lousy company.