GlockstoreReviews of glockstore.com

I sent my Glock slide to glockstore.com on 4/6/2021 and they signed for it on , 4/12/2021... Upon writing this review it is now 8/23/2021 and I STILL have not received my slide back. On their website is clearly stated 4 to 6 weeks.... I waited that time then I had to contact them to see what was going on... All I was told was 8 to 12 weeks... Then I waited again and I had to contact them.... All I was told was , 14 to 16 weeks.... And again I had to contact them now it's a couple more weeks!!!!!! The first problem with this is THEY should of been contacting me! Not the other way around.... You pay up front for custom work so I can't even cancel the order now.... They said and I quote " We are waiting on enough orders to come in as we ship the items off to be polished then to another place to have them " coated" with titanium nitride. I am no lawyer but isn't this false advertising and extremely poor customer service? I will never send another part to be customized thanks to this experience . I realized things are slow due to covid BUT there is no excuse for the lack of communication on their part .

Dont waste your money on the pyramid trigger. It is a high dollar piece of crap.

I have to say I was very concerned with all the negative reviews about the Glock Store. I just got off the phone with Ceasar, a very diligent customer service rep who took care of my issue right away. I did spend quite a bit of time on hold and, hence, the 4 stars. I hope this helps.

Ordered a Titanium safety plunger for my G20. After installing I would have about 4 to 5 light strikes on the primer and the round would not discharge. I wrote a bad review on the Glockstore page and they seemed to block it. Tried twice but neither one was published.

Was going to write a detailed review like wind bag Lenny McGill does . But I really don’t want to sound like him . So my dad use to say (a word to the wise is sufficient) And just tell you Brownells and Midwayusa is all you need ..

All these bad reviews are crazy. Personally my experience was not like any of these others I’ve been reading about & I was worried after reading all these negative reviews after the fact of placing my order. Anyway, I placed a order on 6/19/21 and today is 6/22/21 and I just got my fed ex tracking # for the order and it will be here on 6/24/21. My order status on the GlockStore website was always up to date. I even called the company and they answered after about 18 minutes of being on hold (due to the high volume of business they get) and I spoke with a very polite associate who answered my questions 100%. I personally will purchase from them again it hasn’t even been a week since I placed my order & it’s on its way. However my order was only 1 item for $30 so maybe that has something to do with how quickly my order has moved along. Still, have some patience and your orders will be fulfilled, I’m sure they're trying the best they can!

Complete scam. Told me my package would be here . Its been 2 months and no package yet. Spent a total of $800 already. I recommend you guys order from topguns.store . They are legit and also had my pistol come in with one full magazine

Ordered $100+ worth of parts that showed in stock. Got email after I ordered that some parts were out of stock and the in stock items will ship now and out of stock will ship when available. Got a tracking # and then never received order. The tracking # says delivered. Never got anything so opened up a claim with USPS. USPS denies claim stating order shows delivered. Reached out to Glockstore.com for help. No response. Complete scam. No customer service.