Bad
Based on 175 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Glockstore is listed under Hobbies.
Glockstore (glockstore.com) has 175 customer reviews on Folks Told, with an average rating of 1.4 out of 5.
175 approved reviews, newest moderated first
Kayden R.
Sold me a junk ass part and I returned it in less than 30 days, (as their website asks) and it showed right back up to my front door. The customer service is awful. The product is awful, and I’m just trying to get my money back and get rid of this junk they sold me for 200$. Do not buy their pyramid triggers or anything from this site. Misleading and just go to a real gun or Glock store! Lenny McGill is a fraud.
Jared
Glockstore sold me 2 mag extensions. I returned them, they do not issue a refund until they receive the item. I sent them a package by usps. Weighed, tagged and shipped. Once the item was delivered, they never wrote me. I reached out to them only to find out they are telling me they received an empty box.. usps confirmed the delivery date, weight and non tampered box. Glockstore refuses to refund me my $86. I will never buy from them again.
matthew
Dishonest about returns, did not call me back as promised, expected me to pay for return after they sent me the wrong product. DO NOT BUY FROM THESE PEOPLE !!
Zak A.
Purchased $300 in parts from them, but didn't install them right away. When I did get around to installing, one part was bent and had rust on it. I installed it anyway and low and behold it didn't work right. The part in question was the slide stop lever, which is something like $12 on their website. I contacted them and the customer support was terrible. First I used their text service, and they couldn't even do that politely, the texts were rude and condescending. They refused to help me. After that I called and after waiting on hold for an eternity, I got someone on the phone. THIS PERSON ACTUALLY TOLD ME THAT THEY HAVE LOTS OF PROBLEMS WITH THE SLIDE STOP LEVERS AND PEOPLE EITHER DON'T USE THEM OR BEND THEM TO TRY TO MAKE THEM WORK! Why do they even sell the part? This guy also told me they couldn't help me because it had been six months since the order, but he did say he would speak with a supervisor and promised to call me or email me back. Unsurprisingly, I never received either. Shame that's not the end of the story. Afterwards I had feeding issues, so I returned the weapon to stock one piece at a time, and eventually found out the firing pin was the problem, the stock one works fine. I'm not contacting them again about this, they've already wasted enough of my time and stolen my money for parts I can't trust my life with.
Francisco
Good for what they are and what they have in stock, but do your own homework and don’t fall for most hype.
Creative S.
they glockstore.com are fake and misleading. They are not GLOCK . They are missing GLOCK name. Slow in shipping , no customer support, overpriced for product and unfair shipping cost. Stay away and find devoted company
David B.
Wait time too long to speak with an agent. Got disconnected part way through and no one called me back. Wait time the second time was shorter but left with bad taste in my mouth because I need to pay for shipping for parts that didn't fit. Not likely to order again.
Tony
If I had my way I would give Glock store parts a negative 5 stars. I purchased a super heavy tungsten guide rod for $89.95 for a Glock 22 Gen 5, after 13 months and approximately 1000 rounds later it's protruding 1/8" from the lower. I called the Glock store and was told the warranty is good for 12 months and I'm out the money. I've shot Glock pistols for over 30 years and never had a failure up until now with after market parts sold by Lenny McGill, his word is no good just like the junk he sells. Do NOT purchase his substandard parts.
