Excellent
Based on 204 reviews
GoCamp4.6Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The GoCamp team is fueled by a genuine passion for camping and outdoor life. We help people discover the freedom and joy of adventure by renting a fully outfitted camper vans. Whether you need a van to tour majestic mountains with unbelievable views, attend a desert concert featuring your favorite band, catch up with friends over a campfire, or take the kids on a road trip to the beach, GoCamp is your trusted partner. Our camper vans come loaded with bedding, dishware and cookware, camp chairs and more. You can just hop in and go. And if you're a van owner, you can rent out your van on GoCamp and earn income when it would otherwise be sitting idle in the driveway.
GoCamp (gocamp.com) has 204 customer reviews on Folks Told, with an average rating of 4.6 out of 5.
204 approved reviews, newest moderated first
Sarah
It was an efficient, secure and responsive way for our family to book an amazing camper van. We booked relatively close to our trip time and everything still went smoothly. GoCamp was responsive to questions we had after booking
Brad
Vehicle was great. The online transactions were a bit glitchy (e.g. we had to request details via a separate email because the link didn't work)
Nicholas M.
I give this company 1 star simply for the fact that they completely canceled my booking as I was traveling to pickup the van. There was no communication to me about the actual problem and I only caught it as I happened to review my credit card charges and saw the refunded amounts. I had to scramble to rebook and even had issues with getting the complete dates. They could not rebook for me which was really disappointing since they canceled it. The problem lies in that their is verification system companies they use, could not verify me completely and then we had a rush a few days before the trip to redo some id verification. They were really communicative via email during the whole rebooking and making sure things were complete, but when I tried calling because I couldn’t get the last day, I was not able to contact anyone. The email response also went silent once I made the purchase. I had issues with the van, which I had to take time and money away from my planned trip to get the van fixed and I am still in negotiations, as I have not been properly compensated fully just to cover the costs of the repairs.
Tim
There are too many steps in the process. Simplify things.
Jack and T.
We rented Sally the Solis from a wonderful van host. All of the extra’s provided really made our PNW vacation super easy, and stress free. Leslie was wonderful to work with and we can’t say thank you enough. We have a lot of friends and family asking about our trip and we will be referring Leslie and the Go Camp experience to all of them. Thank you for a flawless experience. Tiff and Jack - Florida.
customer
Sent my reservation to host in Seattle, WA by mistake. Should have been sent to host in CA. Deceptive pricing. Non-transparent website hides service fees until during purchase process (other rental platforms show total price up front). "180/night" jumps to $235/night" when select any date, and then totals $360/night with add on fees.
customer
While I loved the van that we rented and the owners were fantastic, I was very frustrated with the GoCamp part of the experience. We had our reservation cancelled twice. The second time we were 3-hours into our 6-hour drive to pick up the van and it caused a lot of stress. Also, we were sent to the wrong address to pick up the van and the description of the van was not correct.
Anna M.
This van was incredible! It had everything we needed to stay off the grid for multiple nights. The pop-up top offered us spacious sleeping arrangements and the kitchen was equipped with just the right items. There were no details left unaddressed in this van buildout. The owner is also highly responsive and friendly.
